Collections Administrator
About The Position
The Collections Supervisor plays a critical role in managing and optimizing the accounts receivable process to ensure timely collection of outstanding payments. This position is responsible for monitoring delinquent accounts, communicating effectively with clients to resolve payment issues, and maintaining accurate records of all transactions. The role requires collaboration with internal teams such as finance, business development and operations to reconcile accounts and support the general ledger. By efficiently managing aged receivables and posting payments accurately, the Collections Supervisor helps maintain healthy cash flow and supports the overall financial stability of the organization. This position demands a detail-oriented and proactive individual who can handle multiple accounts while providing excellent customer service.
Requirements
- High school diploma or equivalent; Associate’s degree in Accounting, Finance, or related field preferred.
- Proven experience in accounts receivable, collections, or a similar financial administrative role.
- Strong knowledge of accounts receivable processes, delinquent account management, and general ledger principles.
- Proficiency in using accounting software and Microsoft Office applications, especially Excel.
- Excellent communication and organizational skills with a strong attention to detail.
Nice To Haves
- Bachelor’s degree in Accounting, Finance, Business Administration, or related discipline.
- Experience with ERP systems, specifically NetSuite.
- Familiarity with regulatory compliance related to collections and financial reporting.
- Ability to analyze financial data and generate detailed reports.
- Customer service experience in a financial or collections environment.
Responsibilities
- Monitor and manage delinquent accounts to ensure timely collection of outstanding balances.
- Assist with posting payments and remittances accurately to customer accounts and update the general ledger accordingly.
- Communicate with clients regarding overdue invoices, payment arrangements, and account discrepancies.
- Reconcile accounts receivable records and resolve any discrepancies in collaboration with the finance team.
- Prepare reports on aged receivables and collection activities to support management decision-making.
Benefits
- Medical, Dental and Vision Benefits
- Health Savings and Flexible Spending Account Options
- 401(k) with Automatic Company Contribution
- Employee Assistance Program
- Company-paid Life and Disability Insurance
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
