Collection Specialist ONS- Birmingham, AL or Mobile, AL

all O'Neal Industries' Affiliates•Birmingham, AL

13h

About The Position

O'Neal Steel has an open position for Collection Specialist at our Birmingham, AL or Mobile, AL facility General Description: Under limited supervision, and on own initiative, performs routine customer collection duties. Provide assistance to Credit Manager and Credit Analyst(s) with support tasks. Handle routine customer inquiries.

Requirements

High school diploma or equivalent
Basic knowledge of accounting/bookkeeping concepts- collection experience preferred.
Effective verbal and written communication, analysis and interpretation, interpersonal, motivation, and organization
Familiar with personal computer applications (spreadsheet, word processing, etc.)
Concentration and productivity in high pressure situations
Upon offer of employment, candidates must pass a criminal background check and drug test.

Nice To Haves

JD Edwards/One World
Cforia
Basic credit concepts

Responsibilities

Primary focus relates to initiating collection of past due accounts for assigned customers and assist Credit Analyst(s) with collection efforts as directed.
Ensure that the collection efforts are being carried out in a timely manner by effectively using customer calls, correspondence, automated processes, etc.
Act within the bounds of the credit policy.
Provide credit references to third parties.
Respond to customer inquiries concerning account issues, requests for invoice copies, proof of deliveries, statements, and screen other inquiries to the appropriate department.
Assist in researching deductions made by customers and handle expeditiously.
Assist Team in meeting or beating established key performance indicators (KPI’s) and other benchmarks or objectives.
Assist other team members or credit teams as requested by the Credit Manager.
Attend and participate in O’Neal Credit meetings, as directed by the Credit Manager.
Embrace LEAN initiatives to seek continuous improvement which will add value for our customers, will lower costs, and will improve efficiencies.
Release credit holds upon direction of the Credit Manager or Credit Analyst.