Collection Reconciliation Specialist

Lehigh Valley Health Network • Allentown, PA

8d • Onsite

About The Position

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Works collaboratively with department leadership to administer and support bad debt placements, reconciliation, disputes, and collection activity. Assumes responsibility for all collection projects and reconciliation of collection files. Recognizes and makes management aware of issues with collection files. Provides recommendations for process flow changes to streamline collection processes.

Requirements

• High School Diploma/GED
• 3 years of experience in accounts receivable, collections, or insurance.
• Strong analytical and mathematical skills.
• Proficient with Microsoft Excel, Word, and PowerPoint applications.

Nice To Haves

• Associate’s Degree in healthcare science, business, or related field.
• CPAT - Certified Patient Accounting Technician - State of Pennsylvania Upon Hire

Responsibilities

• Reconciles agency accounts against hospital and physician AR system.
• Conducts a review of the collection agency files for data format and content accuracy, working with the collection agency to correct format errors.
• Identifies any discrepancies with account balances or patient data and works with collection agency to resolve the discrepancy so payments can be posted.
• Serves as a resource to Patient Financial Services to remove accounts from collection.
• Completes a review of returned files for Disputed Accounts, Bankruptcy, and Deceased indicators; takes the appropriate action to research and adjust accounts.
• Serves as an internal resource for collection agencies to have insurance updated, accounts rebilled, adjustments added, and correct payment postings.
• Responds and reviews all emails and correspondence within 24 hours.
• Coordinates loading of collection agency remits, matching the remits to deposits to allow payments to be posted.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED