Collection Operations Specialist II

Trustmark BankBrandon, MS
8d

About The Position

The purpose of this job is to provide daily operational support for the collection and repossession groups.

Requirements

  • High School and 2 years college
  • 2 years administrative or operational environment
  • General knowledge of Banking
  • PC Word and Excel
  • Data base input
  • Team player
  • Good communication skills
  • Organizational skills
  • Self-starter

Responsibilities

  • Letters: Compliance letter – type letters, labels and envelopes and proof of mailing
  • Mailing of all system generated letters
  • Maintaining copies of letters
  • Extension request: Prepare required documents or request same from CDP, update system of record copy, log and mail.
  • Utilize Loan Flow to submit documents for extension. Mailing and tracking extension documents to and from customers.
  • Filing: Assisting with filing of Special Assets Department documents
  • Mortgage Assistance Packages: Sending packages to customers, reviewing completeness of returned packages and creating letters to customers related to the status of the package.
  • Document Imaging: Scanning all compliance letters and other documentation as needed
  • Reporting: Other Operating Department report
  • Ordering Supplies for the Department
  • Paying Vendor Invoices
  • Perform additional duties as assigned.
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