Collection Operations Specialist II

Trustmark Bank • Brandon, MS

8d

About The Position

The purpose of this job is to provide daily operational support for the collection and repossession groups.

Requirements

• High School and 2 years college
• 2 years administrative or operational environment
• General knowledge of Banking
• PC Word and Excel
• Data base input
• Team player
• Good communication skills
• Organizational skills
• Self-starter

Responsibilities

• Letters: Compliance letter – type letters, labels and envelopes and proof of mailing
• Mailing of all system generated letters
• Maintaining copies of letters
• Extension request: Prepare required documents or request same from CDP, update system of record copy, log and mail.
• Utilize Loan Flow to submit documents for extension. Mailing and tracking extension documents to and from customers.
• Filing: Assisting with filing of Special Assets Department documents
• Mortgage Assistance Packages: Sending packages to customers, reviewing completeness of returned packages and creating letters to customers related to the status of the package.
• Document Imaging: Scanning all compliance letters and other documentation as needed
• Reporting: Other Operating Department report
• Ordering Supplies for the Department
• Paying Vendor Invoices
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED