Collaboration Value Lead

RTX • Richardson, TX

1d • Onsite

About The Position

This is an impactful and hands-on leadership role within the Collaboration & Digital Workplace (CDW) organization. You will lead a small team responsible for ensuring synergies, compliance, and services are standardized across our services, while actively managing organizational standards, service delivery, processes, and financial and data governance. Beyond maintaining consistency, you’ll look for opportunities to improve processes and drive efficiencies—and then execute those improvements. This is not a hands-off role; you’ll be deeply involved in running projects, managing reporting and trends, and ensuring alignment across multiple workstreams.

Requirements

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
• 7 years experience managing and developing a highly skilled and motivated teams.

Nice To Haves

• Prior HR skills managing teams
• Project Management experience leading or starting initiatives
• Experience with ServiceNow or Power BI for reporting
• Strong problem-solving, organization, communication, and decision-making skills.
• Detail-oriented, adaptable, and able to prioritize in a fast-paced environment.

Responsibilities

• Lead CDW initiatives and drive process, tool, and workflow standardization.
• Manage and develop a team of analysts with clear goals and ongoing coaching.
• Partner with cross-functional teams and ensure alignment between CDW leadership and operations.
• Represent CDW across the company as it relates to services
• Track initiative progress and maintain documentation, standards, reporting, and team administrative lists.
• Develop, maintain, and test disaster recovery plans and perform regular risk assessments.
• Create, update, and enforce SOPs for critical CDW processes.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level