Collaboration Specialist- Enterprise Account Manager

HP•Boon, MI

4d•$195,000 - $289,000

About The Position

This role is responsible for developing, managing, and expanding strategic partnerships with top‑tier commercial clients. Serving as a trusted advisor, the successful candidate will align HP solutions with customers’ broader business objectives while driving revenue growth and long‑term value. The role contributes to sales strategy, policy execution, and achievement of sales targets through close collaboration with cross‑functional internal teams.

Requirements

Bachelor’s degree or graduate degree in Sales, Marketing, Business Administration, or a related field; or equivalent work experience and demonstrated competence.
Typically 10+ years of experience in account management, sales, or related roles.
Business Development
Business‑to‑Business Sales
Cold Calling and Prospecting
Conflict Resolution
Customer Relationship Management (CRM)
Marketing and Product Knowledge
Outside Sales
Sales Development and Management
Sales Process and Territory Management
Selling and Upselling Techniques
Cross‑Organizational Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Nice To Haves

Preferred experience in unified collaboration solutions, including video conferencing, voice, headsets, or similar technologies.
An advanced degree may substitute for some experience.

Responsibilities

Partner with the HP Personal Systems sales team to penetrate existing accounts and expand collaboration solutions across strategic commercial customers.
Own and execute account plans for key commercial accounts, with a focus on large deal management, portfolio growth, and full‑solution selling.
Identify customer requirements, align them with HP capabilities, and determine the appropriate direct or indirect supply‑chain strategy.
Build and maintain strong client relationships up to the executive level, developing a deep understanding of each customer’s unique business needs.
Collaborate with channel partners to improve win rates on targeted opportunities and consistently achieve quarterly, semi‑annual, and annual sales quotas.
Develop and execute territory and account sales strategies to drive revenue growth and expand market share.
Lead contract negotiations to secure profitable agreements while maintaining positive, long‑term customer relationships.
Monitor and analyze sales performance metrics, identify improvement opportunities, and implement corrective actions as needed.
Maintain accurate pipeline data by entering and updating opportunities in HP’s pipeline management tools and recommending best practices.
Leverage existing relationships and opportunities to expand HP’s footprint across multiple business units within assigned accounts.
Conduct regular business reviews with customers to assess satisfaction, gather feedback, and identify opportunities for improvement and growth.