Collaboration Pre-Sales Solutions Engineer - Service Provider

Cisco • Richardson, NC

1d • Remote

About The Position

In this pre-sales engineering role, you will be a catalyst for change, driving customer preference for Cisco’s collaboration solutions. You will support our key Service Provider customers throughout the US and Canada, uncovering their unique business challenges and demonstrating how the Webex Suite can create unparalleled value and help drive their business. Your primary mission is to architect and present powerful technical solutions that solve complex problems, close business, and generate revenue. Success in this role means becoming a trusted advisor who transforms customer operations and solidifies Cisco's position as the leader in hybrid work enablement.

Requirements

• 5+ years of experience in the voice and video communications industry.
• Demonstrated experience with large-scale Enterprise or Service Provider voice and video deployments, including both on-premise and Cloud solutions.
• Operational experience with routed and switched data networks.
• Deep understanding of the architecture and function of Cloud meetings platforms.

Nice To Haves

• Proven experience with Broadsoft voice platforms
• Extensive pre-sales engineering experience with a comprehensive portfolio of Collaboration products.
• A strong ability to build customer relationships and challenge them to innovate their business processes.
• Excellent presentation skills, with the ability to convey complex technical concepts clearly and concisely to diverse audiences.
• In-depth knowledge of the Service Provider market and the evolving collaboration industry landscape.
• A rich background in telecommunications, including experience with both TDM and IP telephony.

Responsibilities

• Architect and present powerful technical solutions that solve complex problems
• Close business and generate revenue
• Transform customer operations
• Solidifies Cisco's position as the leader in hybrid work enablement

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed