Cog Parking Attendan

The Broadmoor Hotel's Talent Acquisition TeamColorado Springs, CO
9d$15

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Cog Railway Team, the Parking Lot Attendant conducts systematic and orderly filling of the parking lots. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

  • High school diploma or general education degree (GED)
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills
  • Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
  • Reasonable accommodations will be made for individuals with disabilities

Responsibilities

  • Answers questions from guests and members of the public regarding train operation, parking, and the locale.
  • Addresses guest issues and complaints and directs guests with complaints to the appropriate department or manager.
  • Contacts bus drivers upon arrival to direct them through bus turnaround loop.
  • Monitors parking areas for unauthorized vehicles. Takes appropriate action (warning, booting, or towing), or escalates to the parking supervisor.
  • Directs guests with mobility issues to appropriate parking areas and aids guests in reaching the depot and boarding their appropriate trains.
  • Performs specific yard and grounds clean-up and other projects as directed.
  • Work at entrance to Ruxton Ave. to allow only authorized vehicles up Ruxton Ave.
  • Must be dependable and able to work scheduled hours or extra hours as required.
  • Must be able to follow direction and implement tasks with little to no supervision.
  • Perform other duties as assigned.
  • Willingness to work in a fast-paced, team-oriented environment
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

Benefits

  • Employees are offered expansive benefits including Health & Dental, 401k, local discounts.
  • As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
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