Coffee Shops Manager

MISSION POINT RESORT • Mackinac Island, MI

4d • Onsite

About The Position

The Coffee Shops Manager oversees the day-to-day operations of Mission Point Resort’s coffee outlets, ensuring smooth service, consistent product quality, and an engaging guest experience. This hands-on leadership role includes supervising baristas, managing inventory, overseeing training, ensuring café cleanliness and efficiency, and upholding brand and service standards. This position is perfect for someone who thrives in fast-paced hospitality environments, enjoys cultivating a welcoming café culture, and leads with professionalism, warmth, and strong operational skillslets.

Requirements

• Experience: 1–2 years in coffee shop, café, or food & beverage operations; prior supervisory or lead experience strongly preferred
• Coffee Knowledge: Experience with espresso machines, beverage prep, and café workflows
• Education: High school diploma or equivalent
• Leadership Skills: Ability to inspire, support, and coach a diverse team
• Service Focus: Strong understanding of guest service, café operations, and hospitality standards
• Professional Traits: Dependable, organized, energetic, and able to thrive under pressure
• Communication: Clear, professional verbal and written communication skills
• Team Environment: Comfortable leading in a multicultural workplace with professionalism and respect
• Location Requirement: Must be able to live and work on Mackinac Island during the season

Nice To Haves

• prior supervisory or lead experience strongly preferred

Responsibilities

• Lead daily café operations
• Ensure exceptional beverages
• Ensure efficient service
• Ensure inviting atmospheres
• Supervise baristas
• Manage inventory
• Oversee training
• Ensure café cleanliness and efficiency
• Uphold brand and service standards

Benefits

• Competitive pay
• Health insurance
• 401(k) retirement plan with company match, including eligibility for employer contributions under SECURE Act 2.0
• Seasonal housing and meals
• Employee perks and resort discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees