Coffee Shop Supervisor

LEGOLAND Discovery Centre • Kansas City, MO

5h • $19

About The Position

As the Coffee Shop Supervisor, you’ll oversee the daily operations of our food and beverage outlets, ensuring top-quality service, delicious offerings, and an outstanding guest experience. You’ll help bring our quality standards to life while driving sales, motivating the team, and creating moments that wow our guests—one cup at a time.

Requirements

• Minimum 2 years of guest service experience, preferably in food & beverage or hospitality
• Excellent communication, leadership, and motivational skills
• Proven ability to multitask, manage multiple projects, and thrive in a fast-paced environment
• Strong time management and punctuality
• Flexible schedule availability preferred (weekends and holidays are part of the fun!)

Responsibilities

• Partner with the Commercial Manager to achieve department goals and drive strong performance across the food and beverage operation.
• Manage inventory and ordering processes to maintain optimal stock levels and maximize sales opportunities.
• Train, coach, and support a high-performing team while ensuring consistent, friendly service at every guest touchpoint.
• Use mystery shopper feedback and daily guest surveys to continuously enhance service and exceed expectations.
• Help develop creative promotions, innovative guest experiences, and expanded product offerings to exceed revenue targets.

Benefits

• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed