Gavel - Coffee Shop Supervisor

Stanly Ranch•Napa, CA

4d•$25

About The Position

Join our team as Coffee Shop Supervisor and become one of the authors of our story. The Supervisor of Gavel will lead the team of baristas on a daily basis. They will support the team in all duties and emphasize guest satisfaction. These individuals will be responsible for opening and closing duties, as well as managing inventory, placing orders when needed, and overseeing DOH guidelines. The supervisor will be key to efficiently and effectively creating a smooth operation.

Requirements

1 year of previous supervisor experience.
Demonstrates the ability to lead by example, communicate effectively, and provide excellent customer service
Basic computer skills are required.
Must have attention to detail, the ability to multitask, and be well organized.
Ability to excel in a fast-paced environment
Current Food Handler’s Card
Team-oriented
Initiative & follow through

Nice To Haves

Needs to have previous hospitality experience.
Have a minimum of a high school diploma or equivalent.

Responsibilities

Provide coaching and training to the barista team.
Ensures all SOP’s are abided by on a daily basis.
Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards
Follows and directs the team on all service standards, merchandising and cleanliness standards.
Prepare quality coffee and non-coffee beverages with the use of an espresso machine, pour over and other equipment as needed.
Prepares food items according to recipes.
Ensures guests are served quickly, courteously, and efficiently.
Ensures that team members are trained on products at the shop and can discuss the
Be proactive within the team to anticipate needs, prevent problems, and maintain smooth operations
Help keep the coffee shop clean and beautiful space
Have clear and concise communication with the service and management team.
Answer any questions that the guest may have concerning any items from the counter.
Be a guide to the guest.
Confirm that items are always stocked in the shop.