Legacy Coffee Shop Manager

Long Hollow Church • Hendersonville, TN

8d

About The Position

The Coffee Shop Manager serves as both an operational leader and a ministry-minded presence, overseeing the daily operations of the church’s coffee shop while cultivating a warm, welcoming, and Christ-centered environment for staff, volunteers, and guests. This role views the coffee shop not simply as a business, but as an extension of the church’s mission—creating meaningful connections, fostering community, and offering hospitality that reflects the love of Christ.

Requirements

• A growing personal faith in Jesus Christ and a passion for ministry and community outreach
• Previous experience in coffee shop management, hospitality, retail, or a related field preferred
• Strong leadership, organizational, and communication skills
• Experience training and leading teams
• Basic budgeting, inventory, and vendor management experience
• Comfortable using social media platforms for business promotion
• Ability to balance operational excellence with relational ministry
• Warm, approachable, and service-oriented
• Spiritually mature, teachable, and aligned with the church’s beliefs and values
• Organized, dependable, and proactive
• Creative and community-minded
• Able to work independently while collaborating closely with church staff
• Proficiency with Apple computers and Google Docs/Workspace applications

Responsibilities

• Model Christ-centered leadership through words, actions, and hospitality
• Create a welcoming environment where all guests feel valued, known, and cared for
• View every interaction as an opportunity for ministry and community impact
• Pray for and encourage staff and volunteers, fostering a healthy, supportive team culture
• Partner with church leadership to ensure alignment with the church’s mission, values, and vision
• Recruit, train, and onboard baristas and volunteers
• Teach baristas coffee preparation, customer service standards, and hospitality best practices
• Create and manage weekly staff schedules
• Provide ongoing coaching, feedback, and performance support
• Ensure adequate coverage and smooth daily operations
• Oversee daily café operations, ensuring quality, consistency, and efficiency
• Manage inventory levels, ordering supplies as needed
• Coordinate with vendors and suppliers to maintain product quality and cost efficiency
• Maintain equipment and coordinate repairs or maintenance as needed
• Develop, manage, and oversee the coffee shop budget with responsible stewardship
• Track expenses, monitor sales, and provide basic financial reporting to church leadership
• Collaborate with church staff to host and support community events, gatherings, and outreach opportunities
• Develop creative ideas for events that build relationships and invite the community into the space
• Serve as a point of connection between the coffee shop and other church ministries
• Oversee and manage the coffee shop’s social media channels
• Create engaging, on-brand content that reflects both quality coffee and Christ-centered community
• Promote events, specials, and stories that highlight the mission and people behind the café
• Coordinate with church communications staff as needed
• Schedule may include early mornings, weekends, and special events
• This role is both hands-on and administrative, requiring time on the café floor and behind the scenes

Benefits

• Paid vacation (starts at 3 weeks)
• Paid Holidays (12+ days)
• 401K Match
• Paid Medical & Dental Insurance w/HSA Contribution
• Vision Insurance available
• Professional development opportunities
• Access to free counseling & legal services for creating your Will or POA
• Paid time off to attend our camps, mission trips, or serve in an approved outside ministry
• Paid Time off to attend Conferences

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed