Coffee Shop Associate- Part Time

WM B REILY & COMPANY INC•Malden, MA

8d•$19 - $19

About The Position

The Coffee Shop Associate supports the front-of-house retail coffee shop operation and serves as the face of the New England Coffee, bringing our quality coffee experience directly to consumers and employees. This role oversees day-to-day coffee shop operations, including opening and closing the shop accurately and on time, preparing and serving coffee, and maintaining a clean, safe, and compliant environment.

Requirements

Experience in foodservice or retail is a plus.
Strong attention to detail, accuracy, and quality.
Basic computer skills.
Reliable, punctual, and comfortable in a fast-paced, collaborative environment.
Ability to lift up to 30 lbs. and perform physical tasks such as standing, reaching, climbing, and bending.
Must be 18 years of age or older and able to pass a background check.
Ability to read, write, and communicate clearly in English (Spanish a plus).

Nice To Haves

Experience with cash handling and coffee service.
ServSafe certification.
Strong organizational skills with a quality-focused mindset.
Flexibility to adjust hours when business needs require.

Responsibilities

Oversee day-to-day operations of the café, including opening and closing according to posted hours, brewing and serving coffee, filling food displays, taking phone orders, and entering sales accurately.
Perform daily, weekly, and monthly cleaning and monitoring of all brewing and serving equipment to ensure product quality and safety; notify the internal service team of any issues in a timely manner.
Manage inventory and ordering of all materials necessary for coffee shop operations to ensure adequate supply to support demand.
Collaborate with other coffee shop associates and the fulfillment supervisor to update front-of-house product offerings based on trends and availability of new items.
Follow all safety procedures and participate in safety training.
Maintain safe and efficient use of equipment and tools; report any injury, accident, or unsafe condition immediately.
Support and comply with Good Manufacturing Practices (GMPs) and understand and follow the emergency action plan.
Support food safety, quality, and legality standards.
Cross-train to support back-of-house e-commerce fulfillment operations as needed.
Perform other duties as assigned.