Cocktail Servers - Fillmore Minneapolis

Live Nation Entertainment • Minneapolis, MN

122d • $16 - $17 • Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Anticipate and respond to guests’ needs Suggestively sell beverages and menu items; take orders Answer guest questions, make recommendations, up-sell liquors Communicate drink orders to bar through Point of Sales system Deliver drinks, maneuvering trays through large crowds Maintain line of sight/atmosphere control by circulating through your work area throughout shift Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs. Keep tables clean/wiped Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques Maintain House of Blues safety and sanitation standards Follow housekeeping standards per HOB policy Keep current on all standard operating procedures Request identification from any guest who appears to be under 30 years of age Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager Receive payment and process cash, credit card or Traveler’s check transactions according to HOB policy Ensure that comp and void checks are processed according to HOB policy Assist other servers and staff as needed

Requirements

• Ability to work late hours
• Flexible schedule
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
• 3 years’ work experience interacting with people in a positive environment
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to deal with intoxicated guests in a positive and safety minded manner

Nice To Haves

• Cash handling experience
• Experience recognizing valid ID’s
• Experience in a live music environment

Responsibilities

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Traveler’s check transactions according to HOB policy
• Ensure that comp and void checks are processed according to HOB policy
• Assist other servers and staff as needed

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees