Trifecta Cocktail Server – One Dalton Street, Boston

Four Seasons Hotels and ResortsBoston, MA
3dOnsite

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod. Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston! The Opportunity: We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Trifecta team as a Cocktail Server! Trifecta, the lobby lounge at Four Seasons Hotel One Dalton, is a lively spot offering creative cocktails, an extensive wine list and a menu of light cuisine. On weekends, Trifecta offers a modern take on the traditional High Tea. Trifecta is a dynamic new meeting place in Boston’s Back Bay neighborhood and is quickly becoming a cultural hub in the city.

Requirements

  • High school education or equivalent experience.
  • Minimum two years food service or related work.
  • Ability to carry and balance a tray.
  • Ability to accurately process cash and credit card transactions.
  • Requires reading, writing and oral proficiency in the English language.
  • Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Responsibilities

  • Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
  • Coordinate food timings
  • Check completed kitchen orders with the guest’s original order
  • Transport items to the guest table in a timely manner to ensure proper food quality.
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
  • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
  • Breakdown, clean and set-up of tables, buffets, and food stations.
  • Stock paper goods, non-alcoholic beverage and other miscellaneous items for service
  • Work harmoniously and professionally with co-workers and supervisors.
  • Ability to work, weekend, nights and holidays.

Benefits

  • Hourly Rate:$22.88
  • FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
  • 401(k) Retirement Matching Plan
  • Ability to experience our hotels as a guest through the Employee Travel program
  • Highly competitive salaries and incentives
  • Educational assistance programs, as well as in-house training workshop for all employees
  • Complimentary Life insurance
  • Vacation & Paid Sick Time Off
  • Complimentary Employee Meals
  • And much more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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