Cocktail Server - The Cosmopolitan

MGM Resorts International

3d • $15 • Onsite

About The Position

As a Cocktail Server at The Cosmopolitan, you are responsible for setting the tone for an exceptional guest experience through genuine hospitality, a welcoming presence, and attentive service. By anticipating guests’ needs and understanding their individual preferences, you create personalized moments that leave a lasting impression and turn every interaction into a memorable experience long after their visit.

Requirements

• 6 months prior relevant experience
• Prior experience working in a high-volume food & beverage setting

Responsibilities

• Efficiently and accurately take and serve food and drinks in designated areas
• Place orders, garnish, and serve cocktails to guests
• Maintain comprehensive knowledge of menu items, liquor brands, beers, and non-alcoholic beverages
• Be well-versed in hotel services, features, local attractions, and activities to accurately address guest inquiries
• Perform opening and closing duties as assigned, including folding and stacking cocktail napkins, stocking swizzle sticks, straws, matches, and cocktail trays, restocking glassware, and inspecting and maintaining the cleanliness of assigned stations and service areas
• Address guest complaints within your authority; escalate unresolved issues to management and notify the supervisor and/or Security of unusual events, circumstances, missing items, or suspected theft

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees