Cocktail Server - Petersburg

Maryland Live! Casino & Hotel•Petersburg, VA

60d•Onsite

About The Position

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. Responsible for greeting guests and providing prompt, accurate and courteous service.

Requirements

Education: A high school diploma or GED equivalent is preferred.
Experience: Minimum of six (6) months to one (1) year experience in beverage service in a high-volume, fast-paced environment; nightclub experience preferred.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.

Responsibilities

Taking and delivering accurate drink orders in a warm and welcoming manner.
Serve those orders accurately and in an expeditious manner.
Maintain service areas in a clean and orderly manner.
Knowledge of products available for purchase and prices.
Have knowledge of the Casino facility along with current and future Casino promotions
Ability to passionately speak to guests.
Knowledge of:
Company policy and procedure regarding guests' limitations.
Alcoholic beverages, liquors, wines, beers, and ales; portray an "ask me" image.
General bar equipment, Easy Bar System, ABC laws and regulations, and gaming laws.
Ensure guests receive a favorable gaming experience by being unique and spontaneous.
Maintain excellent personal appearance.
"Upsell" and recommend products to guests.
Speak, read, write and understand basic instructions in English
Perform addition and subtraction, at a minimum
Ability to make changes from sales, reconcile and balance sales at the conclusion of the shift.
Ability to strategically and efficiently maneuver throughout the service area while carrying a tray with service items.
Able to handle situations that may arise due to intoxication and stressful situations.
Ability to effectively communicate with all departments and other team members.
Ability to perform assigned job duties in an interruptive environment under frequent time pressures.
Knowledge of sanitation and health department regulations for safe handling of alcohol.
Demonstrate poise in all actions, including the highest levels of dignity and politeness.