COBRA Processor (R1)

Houchens Insurance Group Inc.•Bowling Green, KY

About The Position

80% Cobra Processor •Critique and import data for all terminations and new hires in COBRA WEB Software. •Processing batch payments in COBRA software and entering into spreadsheet. •Creating invoices for billing and assisting with other accounting duties. •Communicating with clients and carriers on a regular basis. •Preparing/communicating emails, letters, etc. to COBRA participants. •Remain abreast of changes in COBRA laws. •Answering phone calls as needed. •Filing and shredding as needed. •Performing other clerical duties as needed. •Assisting others in the company in the fostering and maintenance of healthy working relationships with current or potential clients. •Documents all correspondence and follows up for necessary information updates at appropriate times. 10% Teamwork •Works together with team and with other departments as needed. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed. 10% Determination •Displays commitment and initiative to meet department and agency education goals as set forth in the education program.

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Knowledge of Internet software; Agency Management System; Spreadsheet Software.
Associate's degree or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Critique and import data for all terminations and new hires in COBRA WEB Software.
Processing batch payments in COBRA software and entering into spreadsheet.
Creating invoices for billing and assisting with other accounting duties.
Communicating with clients and carriers on a regular basis.
Preparing/communicating emails, letters, etc. to COBRA participants.
Remain abreast of changes in COBRA laws.
Answering phone calls as needed.
Filing and shredding as needed.
Performing other clerical duties as needed.
Assisting others in the company in the fostering and maintenance of healthy working relationships with current or potential clients.
Documents all correspondence and follows up for necessary information updates at appropriate times.
Works together with team and with other departments as needed.
Manages PTO to work with departmental needs.
Volunteers to back up and/or assist others as needed.
Displays commitment and initiative to meet department and agency education goals as set forth in the education program.