COBRA Coordinator

Auxiant•Cedar Rapids, IA

About The Position

Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results R espect E mpowerment A gility L eadership Be part of a growing and prospering company as a COBRA Coordinator . Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: Responsible for handling all aspects of COBRA Essential Functions: Daily contact with participants and clients for services provided Audit and disburse checks/payments from participants Track and ensure coverage is updated for online/check payments received Receive and reviewing elections for COBRA participants – notify Auxiant enrollment and outside carriers when first payment received Track COBRA payments on a monthly basis Provide excellent customer service to plan participants, HR contacts and account managers Enter pertinent data in the client database Process terminations from COBRA Process COBRA election paperwork to terminated employees Regularly deals with data of a confidential or sensitive nature where judgment and tact are required to maintain or disseminate it.

Requirements

Excellent interpersonal, written/verbal communication
Phone skills
Excellent time management and organizational skills with the ability to handle multiple projects, meet established deadlines and change as business needs require
Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key
Proven experience in a professional office environment
Considerable knowledge of Federal & State COBRA and HIPAA rules
Good problem solving/analytical/math skills.

Responsibilities

Daily contact with participants and clients for services provided
Audit and disburse checks/payments from participants
Track and ensure coverage is updated for online/check payments received
Receive and reviewing elections for COBRA participants – notify Auxiant enrollment and outside carriers when first payment received
Track COBRA payments on a monthly basis
Provide excellent customer service to plan participants, HR contacts and account managers
Enter pertinent data in the client database
Process terminations from COBRA
Process COBRA election paperwork to terminated employees
Regularly deals with data of a confidential or sensitive nature where judgment and tact are required to maintain or disseminate it.