Coach, Virtual Business Sales

T-Mobile • Maitland, FL

1d • $51,730 - $93,310

About The Position

This role supports business sales teams by providing direct supervision and guidance to improve performance and achieve sales goals. It involves collaborating with employees and management to address challenges and deliver daily operational support. The role differentiates itself by using data-driven insights and operational guidelines to lead a team of up to 10 sales professionals. Success is measured by the team's achievement of sales targets, effective coaching, and continuous performance improvement. The work impacts organizational sales outcomes and customer satisfaction by enabling a motivated and skilled sales team.

Requirements

• Sales Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Business Acumen Demonstrate key business acumen skills such as Leadership (trustworthiness, time management, positive attitude, self-motivation); Strategic Thinking (adaptability, flexibility, planning); Analytical Skills (research, attention to detail); Problem Solving (research, active listening). (Required)
• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Client Relationship Management Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunties. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• CRM Familiarity with CRM systems like Salesforce and other sales enablement tools like Outreach, LinkedIn, and ZoomInfo. (Required)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
• High School Diploma/GED (Required)

Nice To Haves

• 2 years inside, outside, retail, or similar sales position. (Preferred)
• 1 years sales or Retail Management experience (Preferred)
• 2-4 years experience in customer service, sales, and/or retention as a Sr Representative or Coaching Position. (Preferred)

Responsibilities

• Monitor and enhance team performance by providing feedback and support to improve sales outcomes
• Deliver individual and team-level reporting to track progress and inform decision-making
• Conduct personalized feedback sessions to discuss tasks, quota achievement, training, and career development
• Organize and facilitate coaching and training sessions to equip sales representatives with necessary skills
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED