Co-Pay Assistance Collections Specialist
About The Position
PromptCare seeks a highly motivated, experienced, and detail-oriented Co-Pay Assistance Specialist to join our AR Infusion team. The Specialist will oversee the billing and collections of patients’ pay accounts. If you are a detail-oriented individual with a passion for healthcare billing and collections, we encourage you to apply for this exciting opportunity in the Homecare Infusion industry. To learn more about our company and services, please visit us at PromptCare In-home Respiratory and Infusion Job Type: Full-time, 40 hours per week, Monday-Friday, flexible eight (8) hours shifts earliest starting at 8:00am Location: Hybrid out of New Providence, NJ and open to remote
Requirements
- High School Diploma or equivalent
- 2-3 years of experience in electronic claims submission and medical collections preferred
- Working knowledge of insurance plans including but not limited to Medicare and Medicaid preferred
- Industry experience with billing/collections in DME, home infusion and/or enteral preferred
- Accounts receivable and accounting experience preferred
- Knowledge of CPR+ software preferred
Responsibilities
- Ensure timely and accurate submission of patient statements
- Ensure proper follow-up is performed on all outstanding balances
- Evaluate eligibility for Copay Assistance & Hardship Program and identify possible funding sources
- Follow internal and external policies and procedures
- Escalate problems as necessary to ensure timely resolution
- Ensure balances that are billed to a patient are appropriate by reviewing the primary payer EOB and other account information as necessary
- Maintain the patient billing phone line and answer and respond to patient questions and concerns in a timely manner
- Submissions & Collections of Copay Assistance Payor accounts for assigned payers
- Re-enroll patients yearly for Copay Assistance and Hardship Programs
- Additional duties as assigned
Benefits
- Comprehensive Medical, Dental, and Vision Package
- 401(k) Plan with Company Match
- Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
- Life Insurance: Standard coverage with optional enhancements
- Employee Assistance Program: Free counseling and coaching sessions
- Emotional Well-being and Work-Life Balance Resources
- Short & Long-Term Disability: Company-paid with optional supplements
- Accidental Death and Dismemberment Insurance
- FSA and HSA: Manage healthcare expenses
- Commuter Spending Programs
- Volunteer and Engagement Opportunities
- Employee Referral Bonuses
- Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
