Co-Op Application Engineer, Valves

ROBERT E MASON & ASSOCIATES INC • Charlotte, NC

8d

About The Position

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.
R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.
General Description
The Co-Op Application Engineer (AE) role is an integral part of the Sales Operations team. The position entails communicating with multiple entities; customers, vendors and coworkers to deliver a superior level of customer service and technical support. The AE must be able to respond to technical and sales based customer inquiries related to the products and services which the company provides. The AE will work with Account Managers and customers to pursue day to day sales for the company. The primary interface is telephone calls and email. Customer site visits may also be required occasionally.

Requirements

• Strong written and verbal communication skills
• Customer Service
• Team Work
• Understanding of basic process control fundamentals is desired
• Self-Motivated, organized and professional
• Basic knowledge of mechanical and electrical components
• Be a United States Citizen with a valid driver’s license.
• Co-ops are required to commit to three semesters with R.E. Mason. We are flexible with the semesters but require that if you begin your co-op in the summer that you follow up with the fall semester. Co-ops tend to benefit from working consecutive semesters due to the learning curve.
• Pursuing a B.S. in CHE, EE, ME, Comp. Eng, Comp. Sci., other related disciplines
• Undergraduate students in their junior or senior year with a 2.75 GPA in their major
• RE Mason Company is a federal contractor and, as such, is required to solicit the race, gender, disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.
• In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at [phone].
• This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.

Responsibilities

• Quickly Respond to inquiries from customers
• Develop relationships with customer accounts and pursue/qualify sales opportunities
• Perform sizing and selection of control valves, actuators and other process control instruments based on customer’s application & process conditions
• Creating valve assemblies through use of stock components, bill of materials
• Preparing daily quotations
• Troubleshooting technical issues via telephone with customers
• Keeping up with new technology and industry trends
• Review of terms and conditions for contracts/purchase orders
• Other tasks as assigned

What This Job Offers

• Career Level: Intern