Cntr for Support & Intervention Spec

University of Kentucky • Lexington, KY

33d

About The Position

The University of Kentucky, Center for Support and Intervention is currently seeking a non-clinical Case Manager who will be responsible for providing case management services to address the needs of students who need additional resource support to improve their well-being, safety and overall personal and academic success. This position will report to the Center for Support and Intervention Assistant Director. Primary responsibilities for this position include providing direct, caring support to students through an assessment of needs, connection to resources on and off-campus, and support in accessing and navigating resources and services. This position is responsible for case creation, outreach to and engagement of students, and all case documentation tasks for an assigned caseload of students. The Case Manager will facilitate a variety of interventions, referrals and follow-up services appropriate to identified student needs. This position requires extensive collaboration and consultation with UK Faculty, health care providers, colleagues across the Office for Student Success, parents, and other UK Staff. This position involves additional engagement with campus partners through education and outreach efforts, participation on divisional committees and in collaborative initiatives. Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Requirements

• providing case management services, either in a higher education or community based setting
• knowledge of issues or difficulties facing student populations with lower retention rates
• knowledge of college student mental health and campus and community resources
• experience responding to individuals with complex support needs and facing barriers to services
• ability to respond compassionately to a variety of student needs and concerns
• excellent interpersonal, decision making and verbal and written communication skills
• strong attention to detail and planning and organizational skills
• ability to demonstrate independent judgement regarding student issues
• collaborative team player with high emotional intelligence
• Experience with MS Windows, MS Office (Word, PowerPoint) and database management skills

Nice To Haves

• Masters degree in Social Work, Higher Education, Student Affairs or related human services field
• 2-3 years of experience in related field

Responsibilities

• providing case management services to address the needs of students who need additional resource support to improve their well-being, safety and overall personal and academic success
• providing direct, caring support to students through an assessment of needs, connection to resources on and off-campus, and support in accessing and navigating resources and services
• case creation
• outreach to and engagement of students
• all case documentation tasks for an assigned caseload of students
• facilitate a variety of interventions, referrals and follow-up services appropriate to identified student needs
• extensive collaboration and consultation with UK Faculty, health care providers, colleagues across the Office for Student Success, parents, and other UK Staff
• engagement with campus partners through education and outreach efforts, participation on divisional committees and in collaborative initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees