CMMS Specialist

Yondr Group

About The Position

As the CMMS Specialist within the Operations department, you are responsible for ensuring that our teams have a reliable, accurate, and fully optimised system to support the entire operational lifecycle. You will manage and enhance the CMMS so it effectively supports all operational functions. In this role, you serve as the connection point between Operations, Engineering, and IT, ensuring the CMMS accurately reflects how the business runs and evolves. Your work helps the organisation maintain real-time visibility into operational performance, streamline workflows, enable better decision making, and strengthen the overall reliability of our critical environments. By owning system configuration, data quality, user support, integrations, and reporting, you ensure the CMMS remains a trusted, scalable tool that adapts to changing operational needs. You will also drive continuous improvement by identifying opportunities to optimize processes, enhance system functionality, and improve how teams interact with data. This role requires strong analytical skills, clear communication, and a proactive, solutions focused approach to supporting both day-to-day operations and long term operational excellence

Requirements

A bachelor’s degree in engineering, information systems, or similar; relevant experience preferred.
3–5 years’ relevant experience in CMMS administration and setup.
Includes experience configuring, administering, maintaining CMMS modules.
Good knowledge of standard practices in facility management and operations.
Knowledge of change management processes, version control, and configuration updates.
Experience with mobilisation and implementation of CMMS or similar applications.
Good understanding of the daily (operational) business of critical environments
Experience in project management functions, excellent communication, and collaboration
Excellent interpersonal and communication skills.
Broad experience in critical environments, data centres or smart buildings.
Good problem-solving and analytical skills.
Ability to multitask and thrive in a fast-paced regional and global business
Strong capability to understand data relationships and visualize them effectively.
Passionate about what you do and committed to excellence
Detail oriented and diligent.
Entrepreneurial by nature with a strong sense of ownership.
Decision maker.
Results-oriented and prepared to take ownership of outcomes.
Support the success of other people and their businesses above your own success
Excellent external radar so that they pick up on trends
Proactive, diligent, able and willing to think ahead
Ability to understand the wider picture whilst devoting attention to detail

Responsibilities

Administer, configure, and maintain the CMMS environment and software.
Ensure the system meets all reporting requirements for data hall customer leases for data contained within the CMMS.
Ensure that proper standards and a governance framework are in place to support, at a minimum, inventory management, maintenance management, corrective maintenance, work permitting, incident reporting, system administration, reporting, and data management.
Ensure system is configured for all modules previously listed.
Ensure the CMMS maintains compliance with internal policies, data retention rules, and regulatory requirements.
Ensure data in the CMMS is maintained for all operational areas including incidents, assets, inventory, tools, safety gear, maintenance records.
Ensure that appropriate training material is created and rolled out to system users.
Conduct routine communication for updates, changes, new site CMMS implementations, and overall system status to applicable stakeholders.
Coordinate with IT personnel for setting up and maintaining proper SSO processes for CMMS.
Coordinate with program owners, as necessary, for integrations from or to CMMS via APIs.
Provide ongoing support to end users including troubleshooting, guidance, and resolution of system issues.
Manage relationship with CMMS vendor, including updates, escalations, and feature requests.
Conduct all CMMS system changes in accordance with established change management plans.
Maintain audit-ready documentation for CMMS changes, data corrections, and system configurations.
Regularly audit data to ensure consistency, quality, and standardization.
Research, recommend, and implement changes to the system to drive efficiencies within operations.
Review workflows in the system regularly to ensure they align with operational needs, compliance requirements, and industry best practices.
Identify and resolve data gaps or inaccuracies before they impact reporting or operations.
Build dashboards and custom reports to support operations, leadership reviews, workflow trends, reliability issues, and SLA tracking.
Manage user roles, permissions, and access groups for least privilege principles.
Conduct periodic reviews of user access to ensure compliance and prevent unauthorized use.
Maintain backups of system data with supporting procedures and documentation.