CMA Program Supervisor

Weld County GovernmentGreendale, WI
7dOnsite

About The Position

This position oversees a Case Management Agency (CMA) team and coordinates all the functions of the Long-Term Care Waivers and State General Funds programs according to contract and program regulations. Responsible for the direct supervision and development of Case Management Agency staff and ensures that performance standards are met as identified statutes, regulations, and contract guidelines. Work location will primarily be in the Greeley Office; however, may travel to meeting locations throughout the state and attend national conferences. Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday. Work may involve time away from a standard office environment. Work may occur in various community settings that are potentially hazardous and may require additional precautions, such as personal protective equipment and/or requesting assistance from emergency medical personnel or law enforcement. After hours and on call work situations may occur on occasion to provide support to families that need services outside of normal business hours. This position is in-person with a possibility for limited telework opportunities when needed. Mission Statement: Engaging and partnering with the community to improve safety, health and well-being of individuals and families through the delivery of responsive and collaborative services. Vision Statement: The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered. Weld County Department of Human Services’ greatest asset is our staff. The Ideal Candidate for the Department of Human Services, will be someone who possesses the following traits: 1. High level on Integrity and strong belief in Department values 2. Ability to structure workload to ensure all tasks are given correct priority 3. Open to change 4. Ability to resolve conflict and problem solve

Requirements

  • Bachelor's Degree or 5 years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities or A combination of education and relevant experience appropriate to the requirements of the position.
  • Relevant experience is defined as: (a) Experience in one of the following areas: long-term care services and supports, gerontology, physical rehabilitation, disability services, children with special health care needs, behavioral science, special education, public health or non-profit administration, or health/medical services, including working directly with persons with physical, intellectual, or developmental disabilities, mental illness, or other vulnerable populations as appropriate to the position being filled; AND (b) Completed coursework and/or experience related to the type of administrative duties performed by case managers may qualify for up to two (2) years of required relevant experience.
  • 1 year of competency in pertinent case management knowledge and skills. This is defined as Long-Term Services and Supports Case Management or the performance of similar duties and responsibilities in a directly related human services or public assistance field.
  • Experience working with aging and disability populations.
  • Experience working collaboratively with community partners.
  • Candidate must possess the ability to learn and apply new computer skills on a regular basis.
  • Candidate must possess knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.
  • Candidate must possess the ability to read and comprehend instructions, correspondence and department policies and procedures.
  • Candidate must possess the ability to write correspondence.
  • Candidate must possess the ability to effectively communicate with diverse populations in a variety of settings, includes public speaking.
  • Candidate must possess the ability to apply common sense to problem solve in a work environment.
  • Candidate must possess the ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress situations.
  • Candidate must possess the ability to make decisions, exhibit sound and accurate judgement, and include appropriate people in decision making process.
  • Candidate must possess a broad working knowledge of human service resources with particular emphasis on the aging network and services for the individuals with disabilities.
  • Candidate must possess the ability to adhere to strict confidentiality guidelines and appropriate release of information.
  • Candidate must pass criminal background check prior to employment start date.
  • Candidate must pass Human Services Background Checks. (Required)
  • Candidate must pass a Colorado Adult Protective Services (CAPS) check and will continue to be monitored by CAPS throughout employment. (Required)
  • Driving is essential in this position. Candidate must have a valid Driver’s License and Liability Insurance (Upon Hire Required)
  • Candidate must pass a Motor Vehicle Record (MVR) evaluation and if hired, will be subject to continuous monthly MVR monitoring throughout employment.
  • Candidate must provide own transportation and be willing to travel and transport clients as needed to meet the essential functions of the position. (Required)
  • This position is subject to a pre-employment drug screening. Employment is contingent upon successfully passing the screening in accordance with Weld County policy.
  • This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore ineligible for overtime pay.
  • As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings.

Nice To Haves

  • Experience with Long Term Services and Supports waiver programs and/or State General Funds Programs.
  • Experience supervising and managing employees that includes directing work activities and evaluating employee performance.

Responsibilities

  • Supervision - 25%
  • Case Management Oversight - 25%
  • Workflow Management - 20%
  • Outreach - 15%
  • Professionalism and Teamwork - 10%
  • Policies and Procedures - 5%

Benefits

  • Health, Dental and Vision
  • Employer Contributed HSA
  • Medical Clinic
  • Paid Holidays
  • Paid Vacation
  • Paid Sick Leave
  • Wellness Program
  • County Retirement PERA (Health Department only)
  • 457 Retirement Plan
  • 401(k) Retirement Plan
  • Training & Development
  • Tuition Stipend
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