Cluster Sales Manager

Westin Austin Downtown•Austin, TX

About The Position

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. As a Sales Manager, you’ll play a key role in securing group and volume business, driving financial performance, and cultivating lasting client relationships that support the continued growth of your hotel and your career.

Requirements

2-year degree in Business Administration, Marketing, Hospitality, or a related field (or equivalent work experience).
At least 1 year of experience in hospitality or sales preferred.
Strong interpersonal and communication skills with a talent for building trust.
Self-motivated and results-driven with excellent problem-solving abilities.
Ability to convert strategy into action and maintain composure under pressure.

Nice To Haves

Knowledge of hotel sales systems and CRM tools is a plus.

Responsibilities

Solicit, confirm, and coordinate Special Corporate and Group sales, focusing on group bookings within defined parameters.
Respond promptly to incoming leads and align customer preferences with brand needs to maximize revenue and client satisfaction.
Proactively seek out new business opportunities to expand the hotel’s client base and revenue streams.
Collaborate with hotel leadership to address revenue generation challenges through strategic action plans.
Foster strong client relationships that lead to long-term business opportunities and loyalty.
Record activities and communicate progress regularly to ensure accountability and measure success.