Cluster Director of Sales

Residence Inn Noblesville•Noblesville, IN

2d•$69,564 - $82,085

About The Position

The Cluster Director of Sales is responsible for leading and developing a proactive sales effort with the group business, leisure market, social, military, educational, religious, fraternal, and sports market segments, oversight of advertising, and promotional initiatives, and contributing to overall revenue generating efforts of the hotels to maximize hotel profitability and maintain customer satisfaction. This includes driving sales, exceeding 100% RGI, and achieving budgeted total hotel revenue expectations at multiple locations. Our Cluster Director of Sales - Cluster makes a difference by: A positive outlook and outgoing personality A team-first attitude A gift for paying attention to the smallest details

Requirements

A professional demeanor, a warm and welcoming personality, and the ability to engage easily and actively connect with others is required.
Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Speak with others using clear and professional language.
Two or more years of hotel experience are required.

Responsibilities

Demonstrate excellent selling skills
Have knowledge of both groups, SMERF, sports, FIT, and leisure segments
Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintain the overall revenue goals at multiple locations.
Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
Solicit new and repeat guest room and event business.
Maintain client base of key accounts and conventions.
Determine the client and guest's needs.
Make outside sales calls and phone solicitation calls to obtain business.
Conduct on-site inspections to book business.
Evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
Represent the hotel in community affairs and industry-related events.
Maintains accurate sales records, database, and reports to provide history, ensure future and current quality service and enhance prospects.
Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
Fully understand the STR Report and other key industry metrics/analysis
Demonstrated knowledge/experience in advertising and promotional activities
Lead, motivate and delegate to your sales team
Perform other reasonable job duties as requested by Supervisors.