Clubhouse Attendant

FirstService Corporation•Willowbrook, IL

52d•$16 - $18

About The Position

As a Clubhouse Attendant, you'll be responsible for creating a positive and welcoming first impression for residents and guests entering the clubhouse. Your daily responsibilities will include providing great customer service, granting access to clubhouse facilities, and ensuring a safe and clean environment. This part-time opportunity is available at a property in the southwest suburbs of Chicago, Illinois. This role includes up to 12 hours of work per week. Available shifts include weekday evenings, weekend days, and weekend evenings.

Requirements

Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
Ability to leverage technology, including telephones, computers, and copiers for Association business.
Experience providing customer service in a hospitality or retail setting.
Superior oral and written communication skills.

Nice To Haves

Experience in community or property management preferred.

Responsibilities

Provide staff support and guidance to ensure that the needs or desires of the homeowners, Board of Directors, and Community Manager are being addressed.
Assist residents in a professional, friendly, and helpful manner, ensuring the clubhouse and grounds are safe and welcoming.
Greet all residents and guests appropriately, ensuring residents sign in upon arrival and guest policies are followed.
Be familiar with the Association's rules and regulations and apply them to all residents and guests in respectful manner.
Fully understand and apply the necessary steps to open and close the Clubhouse for the day, including the process for the outdoor pool when open.
Ensure that the Clubhouse is safe, clean, and presentable at all times, and follow procedures for reporting and addressing conditions beyond the Attendant's knowledge.
At the Community Association Manager's direction, complete minor maintenance, including watering flowers and shrubs.
Maintain the swimming pools as needed, in accordance with set procedures.
Ensure that the pool decks are safe, clean, and presentable at all times, and follow procedures for reporting and addressing conditions beyond the Attendant's knowledge.
As directed by the Community Association Manager, set up, monitor, and take down necessary items, including tables and chairs, for Clubhouse events.
Take immediate action in emergencies to minimize potential injury or damage, following all necessary incident reporting procedures.
Follow all checklists and procedures to ensure tasks are accomplished.