Club Manager

BJ's Wholesale Club • Weymouth, MA

13d • $110,000 - $150,000 • Onsite

About The Position

The Club Manager is the leader of a BJ's club. Responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market-leading value on merchandise and services, excellent member experience, managing Team Members and developing talent, and ensuring a safe and positive environment and experience for Team Members and Members. BJ’s offers a comprehensive onboarding program for newly hired Club Managers to develop the skills needed to be successful quickly and effectively. During our onboarding program (which generally extends from 8-12 weeks), new Club Managers are partnered with best-in-class Club Managers and other BJ’s leaders to learn best practices, connect leadership concepts to real life BJ’s scenarios, and build their internal connections.

Requirements

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• A strong drive for results and solid work ethic is required.
• Must be honest, straight-forward and committed to providing high levels of service to members.
• Excellent communication skills required.
• Must be able to lead and motivate a large team.
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution required.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Open shift availability required.
• At least 18 years of age.

Responsibilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
• Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
• Learns quickly and adapts to change.
• Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why’s”, and keeping messaging simple.
• Exhibits strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives.
• Maintains awareness of local competition and current trends in the retail marketplace.
• Controls operating costs and establishes operational efficiencies.
• Implement new concepts to maximize profitability.
• Embraces the Company’s core values / purpose and ensures team members do the same.
• Creates a great shopping experience for members that is dedicated to exceeding member expectations.
• Meets planned profit objectives through effective techniques, technological improvements and productivity enhancements.
• Monitors expenses and adjusts expenditures as necessary to achieve profit objectives.
• Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office.
• Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover).

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees