Club Manager (Cypress Lakewood)

Houston Fitness Partners • Lakewood, CO

2d • Onsite

About The Position

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.” Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You’ll be joining a team that values: People-we genuinely care about our team + members Fun- we enjoy the work Honesty- we lead with integrity Accountability- we own the outcome Drive- we take initiative Characteristics that will make you the perfect fit for our Club Manager:

Requirements

• Superior customer service skills, preferably in the fitness industry.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Office).
• Strong problem resolution skills, hardworking, enthusiastic, and energetic!
• Must be 18 years of age or older.
• High school diploma/GED equivalent required.
• Ability to pass a background check.
• Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.

Nice To Haves

• Experience working as an Assistant Manager at Planet Fitness is a plus.

Responsibilities

• Effectively recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, and Fitness Instructor.
• Lead by example and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.
• Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.
• Ensure that all issues within the club and online, involving both employees and members, are addressed in an appropriate, respectful, and timely manner.
• Manage disciplinary/termination activities. Prepare all HR related forms and send to Corporate HR team in timely manner.
• Involved in all front desk related activities including answering phones in a friendly manner, assisting members with a variety of tasks, checking in members, new member sign-up. Touring perspective. Facilitate all member requests, issues, and questions.
• Ensure prompt opening/closing of gym following proper protocols.
• Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
• Ensure safety of employees, members, and club property.
• Determine and communicate equipment repair in a timely manner.
• Manage marketing efforts by ensuring that staff are aware and trained on all marketing promotions to meet or exceed revenue goals.
• Responsible for completing reports (weekly, monthly, annually).

Benefits

• Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week) after 6 months of employment.
• 401(k) plan eligible after 12 months of employment.
• Free PF Black Card gym membership.
• Opportunities for growth.
• 15 days of Paid Time Off (PTO) and select holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees