Club General Manager

J.F. Shea • Palm Desert, CA

43d • $134,550 • Onsite

About The Position

From the much-revered weekly supper club to the private theatre, fitness classes and more, Villa Portofino provides its Member with an unmatched blend of relaxed resort living and exceptional lifestyle experiences. The Club General Manager will provide leadership and strategic direction and participates in the planning and implementation for both long and short-term business and strategic plans related to the overall facility growth and success. The position serves to provide input to the design, planning and construction, and liaison with the master plan and operations. The Club GM, in conjunction with the President / Vice President and ownership will set the fundamental goals of the facility and establish priorities in terms of its basic objectives, ensuring alignment with overall BlueStar Resort & Golf Division objectives.

Requirements

• Graduation from a 4 - year accredited college or university or equivalent combination of work experience and education.
• Minimum of 5 years of experience managing a high end private club or a portfolio of several clubs. Active Adult and Home Owner Association experience is highly regarded.
• An extensive working background of all operations related to a private club, including but not limited to administrative, maintenance, financial and personnel matters.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to prioritize tasks and handle multiple assignments simultaneously.
• Ability to effectively present information and respond to questions from team members, suppliers and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, portions and percentages.
• Excellent written and verbal communication skills. Excellent customer service skills in dealing with members and clients.
• Must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.

Responsibilities

• Leads the formulation, interpretation, and communication of the overall direction, long-range vision and strategic guidelines, and ensures liaison between the overall strategic direction of BlueStar Resort & Golf with the strategic direction of the facility.
• Lead the development and update of the five-year plan and annual business plan review for the facility.
• Maintain a very close liaison with the President / Vice President of Resort & Golf Services and the and the client/developer to ensure that the ongoing development priorities of the facility and other real estate (including planning, design and construction) are compatible with the future operating goals of the facility, including public spaces, retail frontages, commercial square footage (if applicable), access and parking.
• Participates in the review and preparation prior to monthly financial calls, and is actively involved in these calls.
• Jointly responsible for the facility's weekly financial performance together with the President of Resort & Golf Services - tracking, analysis and response, with focus on long-term and short-term performance and long‑term cost control programs.
• Performs site inspections of the facility and implements procedures to improve site inspection scores with department managers.
• Fosters, develops and maintains effective working relationships with such external influences on the facility's operations as major customers: suppliers: Municipal, County, State and Federal government officials: and investors.
• Establishes and maintains the closest possible communications and relationships with different departments of the State and Federal Government (including USFS, Wildlife and Environment), and departments of Municipal and County Government (including the Building, Planning, Safety, and Public Works departments).
• Must be proactive in developing long range plans for the division to facilitate the continual delivery of exceptional products to the marketplace and profit contributions to the company.
• Participates in the review of marketing/branding strategies and implementation for the facility, and reviews the annual marketing plan.
• Participates in the formulation of pricing/policy for the various revenue streams (i.e. ski, aquatic, green fees, memberships, lodging rates etc.) and any other matters that relate to facility operations.
• Other duties as assigned.

Benefits

• New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Construction of Buildings
• Number of Employees: 1,001-5,000 employees