Club Access Attendant (Seasonal)

Balboa Bay Resort & Club • Newport Beach, CA

27d • $18 - $22

About The Position

As a Club Access Attendant, you are the welcoming face of Balboa Bay Resort & Club, ensuring an exceptional first impression for all members and guests. Your role is vital in upholding our reputation for outstanding service by providing attentive support, maintaining safety, and fostering a warm, inclusive environment. Your commitment to service excellence directly enhances the member experience and supports our thriving club community.

Requirements

• High school diploma or equivalent.
• Previous experience in a guest service, hospitality, or customer-facing role.
• Strong communication and interpersonal skills with a friendly, approachable manner.
• Ability to remain composed and professional in high-traffic or stressful situations.
• Reliability and a strong sense of responsibility.

Nice To Haves

• Experience in luxury hospitality or private club environments.
• CPR/First Aid certification
• Bilingual or multilingual abilities

Responsibilities

• Greet members and guests with professionalism and enthusiasm, providing a personalized welcome.
• Monitor club entry points, verify memberships, and ensure proper access control at all times.
• Provide accurate information regarding club amenities, activities, and schedules.
• Maintain a clean, organized, and inviting entrance area, addressing any safety or maintenance concerns promptly.
• Coordinate with security and management to respond efficiently to emergencies or unusual situations.
• Support club events and activities by facilitating guest flow and delivering outstanding service.
• Uphold confidentiality and discretion regarding member information and club operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED