Cloud System Architect II

Reflexive Concepts•Annapolis Junction, MD

About The Position

Reflexive Concepts is seeking a skilled Cloud System Administrator II to join our team! Specifically, we are looking for a Cloud Infrastructure Engineer who will provide hands-on implementation, troubleshooting, and maintenance support across multiple cloud environments, handling Tier I–III customer capacity requests, facilitating escalations to the Architecture Team, and delivering responsive customer support via chat, email, and ticketing systems.

Requirements

Must possess one active mid-level or advanced Cloud Certification (i.e. AWS, Azure, OpenStack)
Nine (9) years of related work experience
Bachelor’s degree in a related technical field
An additional four (4) years of relevant experience can be substituted for a Bachelor’s degree
Strong knowledge of Cloud solutions, including but not limited to AWS, OpenStack and Microsoft Azure products
Demonstrated experience using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
Must have hands-on experience with Terraform and Ansible
Experience with DevOps practices
AWS experience
Must work with little to no prescriptive guidance
Development experience with both Linux and Windows workloads using cloud technologies with automation including Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
Demonstrated experience writing software scripts using languages such as Perl, Python, or Ruby
Should be able to develop with a DevOps approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies including automation with Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
Demonstrated experience planning and implementing Infrastructure as a Service (iaaS) and Platform as a Service (PaaS) using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
Possess Strong knowledge of a wide range of cloud services and solutions like AWS, OpenStack and Microsoft Azure products

Responsibilities

Provide Tier I/II support.
Follow established guidelines for delivery of cloud based resources
Provide support for implementation, troubleshooting and maintenance of customer resources
Provide assistance to users in accessing and utilizing cloud based compute resources
Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams
Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases
Monitor and respond to chat rooms
Deploy new cloud production, staging, and test environment
Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery
Take planning seriously and strive for a seamless transition with little to no downtime
Identify the most agile, scalable infrastructure, and select the best cloud services and technologies for customer projects and plan all implementation procedures
Automate and deploy cloud infrastructures
Responsible for full documentation of the cloud infrastructure to enable a smooth handoff to application team
Deployment of new solutions into existing cloud resources or off-premise infrastructure