Data Center Operations Professional

Trimble•Knoxville, TN

4d•Hybrid

About The Position

Pioneer the Future: Cloud Support Engineer (SaaS Transformation) Ready to be at the forefront of a major industry shift? As a Cloud Support Engineer at Trimble, you will be directly responsible for migrating customers from legacy on-premise solutions to the cloud, tackling complex technical challenges in a global, fast-paced environment. If you are a proactive problem-solver driven to integrate cutting-edge technology and automate the future of digital construction, this is your platform for massive impact. About Us Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done . With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation . Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress . The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations . What Makes This Role Great: In this role, you will be the primary catalyst in our customers' digital evolution, owning the end-to-end migration journey and directly influencing the stability and scalability of our rapidly growing SaaS infrastructure . You won't just support systems; you will explore novel technologies and treat automation as a superpower to reshape how our global AECO partners operate .

Requirements

Cloud Infrastructure Expertise: Proven experience with Cloud Administration using AWS or Azure
Windows Systems Specialist: Deep knowledge of Windows Server administration (AD, DNS, IIS) and supporting 24x7 production environments
Scripting Pro: Solid proficiency in Windows PowerShell for task automation and system management
Reporting Guru: Demonstrated expertise with SSRS and Crystal Reports
Agile Problem Solver: Ability to maintain high-quality deliverables as project priorities shift in a team-centric environment

Nice To Haves

Experience with system automation tools like Puppet or Chef
Advanced knowledge of metrics and alerts for uptime performance and usage
Familiarity with virtual deployment strategies in a SaaS environment

Responsibilities

Lead the Migration Journey: Solely drive or partner with senior engineers to transition on-premise customers into high-performance cloud environments
Architect Custom Integrations: Collaborate with customers to seamlessly integrate third-party applications within our cutting-edge cloud software deployments
Champion Automation: Identify opportunities to replace manual tasks with intelligent automation, improving installation and deployment scripts for global efficiency
Optimize Platform Performance: Coordinate with cloud engineers to debug, troubleshoot, and prevent system bottlenecks within a 24x7 production ecosystem
Innovate and Explore: Research new technologies and concepts to create novel solutions for complex cloud infrastructure challenges

Benefits

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact .
We build innovative solutions designed to solve the world's most critical challenges .
From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow .
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide .
Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste .
Collaborate with like-minded people: Our strong internal culture is a "hidden gem" .
You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging .
We're a company of "visionary pragmatists" who think boldly and build things that work .
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership .
You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers" .
Enjoy true flexibility: We offer flexible work arrangements, which are a significant driver for employees joining and staying with us .
We see flexibility in how we work as a key competitive advantage .
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.