Cloud Architect

ECI•Dallas, TX

3h•$155,000•Hybrid

About The Position

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . PLEASE NOTE: Though located in Texas, this role will work West Coast Hours . This will be a hybrid role - 3 days in off and 2 remote in Dallas The Opportunity: ECI has an exciting opportunity for an experienced Cloud Architect that will be responsible for delivering first class service, advice and technical support to ECI internal and external clients, through the highest standards of customer service, efficiency, knowledge and integrity. This includes proactive management of client technology as it pertains to Public Cloud, Private Cloud Networking, Virtualization and Storage, resolving high priority escalations and contributing standards and procedures. Cloud Architects serve as an escalation point for junior, mid-level and senior technicians and augment deliverables for technology managers. The candidate will interface with high profile financial industry clients daily thus requiring the highest level of presentation, communication and professionalism.

Requirements

Advanced understanding of networking concepts
Knowledge in switching and firewalls, Palo Alto and Cisco
Advanced Knowledge of Public Cloud Providers such as Azure and AWS
Advanced knowledge working with Terraform
Advanced Knowledge of Powershell scripting or similar automation experience
Deployment and troubleshooting of operating systems and applications
Microsoft Server operating system Family
Familiar with Linux/Unix operating systems
Advanced experience with public cloud API’s and scripting
Experience with cyber-security concepts (Multi-Factor Authentication, Anti-virus/Anti-malware, Software Firewall, Web Filtering)
Ability to perform patching and maintenance of various software
Ability to maintain and operate network management and troubleshooting applications (patch management, SNMP utilities, monitoring solutions)

Nice To Haves

Knowledge of Data backup and recovery with enterprise level software
Knowledge of Virtualization software such as VMWare vSphere
Knowledge of Zerto replication software or similar enterprise level software
Knowledge of Storage Area Networks
Financial industry experience (Hedge Funds Private Equity, FoF)
Experience with Managed Service Providers
Interest in continuous professional development with a focus on technical leadership
In depth understanding of high-level infrastructure design
Ability to identify infrastructure flaws and promote business opportunities
Technical certifications preferred

Responsibilities

Supports all implementations and recovery efforts as it pertains to Azure and parts of ECI Private Cloud.
Acts as a mentor and technical escalation for multiple groups within ECI
Develops and documents best practices for cloud technology deployments.
Acts as Azure subject matter expert, researching as needed.
Builds/develop and deliver Azure infrastructure through code using Terraform
Building Azure AI agents to work with Microsoft Fabric
Builds automation for alerting on issues with backend jobs and processes.
Builds automation for deployment of standardized customer environments
Builds automation for deploying patches to infrastructure
Non-Disruptively agile Devops style mitigation and deployment of high priority changes to customer environments
Provides technical support, troubleshooting and complex problem resolution on escalated issues
Works in a fast-paced project delivery environment collaborating with clients, client success managers, products technicians, management, and engineers
Collaborates with clients and sales architects to determine data and performance requirements for new business development opportunities
Utilizes expert knowledge to develop business solutions that meet the clients’ short-, mid-, and long-term business needs
Works effectively with cross-functional teams to define technical requirements and identify and resolve technical design issues
Engages in self-directed professional development
Remains on the forefront of emerging industry practices