Cloister Bell Staff

The Boca Raton • Boca Raton, FL

1d

About The Position

The ideal candidate is responsible for creating a warm and welcoming first and last impression for guests. This position involves assisting guests with their luggage, escorting them to their rooms, offering hotel information, and ensuring guest satisfaction throughout their stay.

Requirements

• High school diploma or equivalent; hospitality training preferred.
• Prior experience in guest services or bellman role is a plus.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Knowledge of the local area is beneficial.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Bell team is following all FORBES standards
• ALL bellperson are in the proper uniform wearing their nametag and have a Daily Compass
• Bell team attends the Pre-shift meeting
• Bell team is posted up
• Desk is clean and free of clutter
• Packages are logged and delivered
• Luggage is tagged and delivered
• Group deliveries are logged, delivered, and invoiced
• ShiftNote is updated with any pertinent information
• Bell carts are clean and ready for use
• Holding room is clean and organized
• All radios are charged and ready for the next shift
• Lobby is clean and free of any dirty glasses or trash

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED