Clinical Workforce Specialist, Full-Time, Days

Prisma Health•Greenville, SC

1d•Onsite

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary Responsibility for providing ongoing onsite technical training/application for imaging facilities. Ensures clinical competency and training is maintained throughout the modality, focusing on delivering a positive customer experience. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Assists with standardization and best practice integration ensuring optimization of schedules to ensure maximization of technology usage and patient access. Provides insights on opportunities for improvement across system. Evaluates, selects, and prioritizes modality content development in alignment with imaging protocols and guidelines. Responsible for evaluating educational needs of staff by developing training plans, workflow, access issues and improved image quality program. Delivers onsite and virtual education as it relates to imaging systems, software features, functionalities and workflow Consults with other trainers, managers, and leadership to ensure training sessions and business needs are met. Maintains customer relationships with staff, physicians, managers, leadership and others within the System. Assists in development of employee training programs to maintain a database of updated equipment competencies and training materials. Participates in staff meetings, seminars, and other training sessions to obtain useful information for potential use in future programs. 40 hrs. / month direct patient care. Performs other duties as assigned.

Requirements

Education - Certification Program.
Experience - Two (2) Years in related field
Registered or licensed in specified Clinical Modality
SCRQSA certification (if required for specific modality and only required for team members working in South Carolina)
Competencies on the latest tools and software needed to improve employee training and performance.
Competent with the Syngo Via remote drive technology.
Knowledge of modality
Customer service skills
Basic computer skills with a proficiency in word processing
Data entry
EMR
PACS

Nice To Haves

Prisma Succession Planning High Performer

Responsibilities

Assists with standardization and best practice integration ensuring optimization of schedules to ensure maximization of technology usage and patient access.
Provides insights on opportunities for improvement across system.
Evaluates, selects, and prioritizes modality content development in alignment with imaging protocols and guidelines.
Responsible for evaluating educational needs of staff by developing training plans, workflow, access issues and improved image quality program.
Delivers onsite and virtual education as it relates to imaging systems, software features, functionalities and workflow
Consults with other trainers, managers, and leadership to ensure training sessions and business needs are met.
Maintains customer relationships with staff, physicians, managers, leadership and others within the System.
Assists in development of employee training programs to maintain a database of updated equipment competencies and training materials.
Participates in staff meetings, seminars, and other training sessions to obtain useful information for potential use in future programs.
Performs other duties as assigned.