Clinical Training Specialist Contractor - PeriOp Experience Required

DOCUMENT STORAGE SYSTEMS INC

37d•Remote

About The Position

The PeriOp Implementation Specialist Contractor supports DSS, Inc.’s mission by delivering exceptional client care, training, and implementation services. This role is ideal for an experienced professional with a strong background in perioperative care and hands-on experience implementing Electronic Health Record (EHR) software. Candidates with Operating Room experience is a must to work on this contract. RN or LPN licensure is Required. Key Details Contingent upon contract award Extensive travel required (road warrior role) Travel primarily to the East and Central Coast When not on-site, the role is remote. Must maintain a dedicated home workspace and reliable high-speed internet The Implementation Specialist will: Travel includes weekends and holidays when necessary while abiding by Training Services Department Employee Handbook Responsible for making travel arrangements in accordance with DSS and Training Services policy Creation and delivery of Training Plans, Class Agendas, Web Based Presentations and Training Materials Reviews application set up with appropriate staff Provide on-site, in person training in both classroom settings and one on one mentoring formats Provide on-site support during customer Go Live Delivers product demonstrations to potential or existing clients as well as internal staff Submits signed, on-site certification documents upon completion of training Timely and accurate submission of Training Reports, monthly expenses and timekeeping Assists Product Training Coordinator with scheduling onsite and remote training to be completed within contracted timeline The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. Security and Privacy duties and responsivities Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

Requirements

Must have a minimum of 3+ years Perioperative experience
3+ years prior software implementation experience
Prior EMR / EHR implementation
Skilled in client process and training activities with 100% client focus and strong commitment to following up on client issues until resolution
Ability to identify the importance or impact of issues and situations occurring within a clients workflow process and takes appropriate actions to suggest or introduce alternative processes or resolutions (i.e. workflow process consulting)
Ability to effectively organize time while identifying barriers to progress, proposing solutions and setting priorities
Excellent listening skills and clear and concise presentation skills
Proficient in Microsoft Office Products (Word, Excel, PPT)
Aptitude for understanding technical processes and the ability to learn new software as needed
Hands on implementation experience in a hospital or clinical setting
Bachelor’s degree
Nursing degree – RN or LPN preferred
Equivalent experience or combination of education and experience considered

Nice To Haves

Prior VA Experience
E-Learning development
Fluent in the terminology used in the technical specialty that the product has been designed to support.
Professional training in a medical discipline
Prior VA or commercial Implementation experience
Training Focused Certifications

Responsibilities

Travel includes weekends and holidays when necessary while abiding by Training Services Department Employee Handbook
Responsible for making travel arrangements in accordance with DSS and Training Services policy
Creation and delivery of Training Plans, Class Agendas, Web Based Presentations and Training Materials
Reviews application set up with appropriate staff
Provide on-site, in person training in both classroom settings and one on one mentoring formats
Provide on-site support during customer Go Live
Delivers product demonstrations to potential or existing clients as well as internal staff
Submits signed, on-site certification documents upon completion of training
Timely and accurate submission of Training Reports, monthly expenses and timekeeping
Assists Product Training Coordinator with scheduling onsite and remote training to be completed within contracted timeline