Clinical Trainer

Titanium Healthcare

1d•Remote

About The Position

At Titanium Healthcare, you will be part of a mission-driven team dedicated to advancing health equity across California. As a Clinical Trainer, you will play a critical role in strengthening clinical training, reinforcing documentation and compliance standards, and supporting staff readiness across Enhanced Care Management and Community Supports programs. You will join the Training & Education team and collaborate closely with Quality Assurance and Clinical teams to ensure training reflects regulatory requirements, audit expectations, and real-world workflows. Titanium Healthcare offers competitive compensation, comprehensive benefits, and opportunities for professional growth within an organization that values innovation, accountability, and collaboration. The Clinical Trainer is responsible for developing and delivering clinically focused training that directly supports staff competency, documentation quality, service consistency, and compliance across Titanium Healthcare’s CalAIM programs, including Enhanced Care Management, Community Supports, and the Health Home Program. This role is a core component of Titanium Healthcare’s CalAIM infrastructure. The Clinical Trainer ensures that CalAIM requirements are not only understood conceptually, but are consistently translated into day-to-day workflows, documentation practices, and member-facing service delivery. Training content is designed to reinforce CalAIM’s focus on whole-person care, interdisciplinary coordination, health equity, and accountability to Managed Care Plan and Department of Health Care Services expectations. The Clinical Trainer serves as a licensed clinical subject matter expert on the Training & Education team and is responsible for standardizing how clinical expectations are taught and reinforced across onboarding, refresher training, and remediation. This role works closely within the Training & Education team and in partnership with Quality Assurance and Clinical Leadership to ensure that training aligns with audit findings, policy updates, and program performance trends. This position is instructional and educational in scope. The Clinical Trainer teaches approved clinical workflows, documentation standards, and compliance expectations and reinforces how clinical tasks should be completed and documented within Titanium Healthcare systems. The role does not include clinical oversight, case consultation, chart approval, clinical sign-off authority, or member-specific clinical decision-making. Clinical oversight and member-level decision-making remain the responsibility of designated clinical leadership.

Requirements

Ability to translate CalAIM requirements, clinical standards, and Managed Care Plan expectations into clear, practical, and standardized training content
Strong facilitation and adult learning skills, with the ability to engage diverse learners in both virtual and in-person environments
High attention to detail, with a strong focus on documentation accuracy, consistency, and audit readiness
Ability to identify common documentation and workflow gaps and reinforce corrective practices through training
Strong written and verbal communication skills, including the ability to develop clear training materials and explain clinical and compliance concepts in an approachable, practical manner
Strong organizational and time management skills, with the ability to manage multiple training initiatives and meet deadlines
Ability to collaborate effectively within the Training & Education team and across Quality Assurance and Clinical teams while maintaining appropriate role boundaries
Professional judgment and discretion when addressing compliance topics, audit findings, and training remediation needs
Consistently operate a computer and standard office equipment in a home-office or remote work setting
Ability to remain in a stationary position for extended periods while conducting virtual training sessions or developing training materials
Ability to speak clearly, maintain a professional presence on camera, and manage virtual training platforms for extended durations
Ability to review and develop detailed training materials and documentation with sustained attention to detail
Occasionally required to move or carry training materials or equipment weighing up to 15 pounds
Ability to travel occasionally for in-person training sessions, onboarding, or meetings (less than 10%)
Fluent in English (written and verbal)
Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner
Adequate hearing and vision (with corrective devices if necessary)
Ability to identify problems and use logic and related information to develop and implement solutions
Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures
Ability to communicate clearly in-person, by phone, and electronically
Frequent use of computers, keyboard, and handheld/mobile devices
Competent with computers, email, virtual platforms, and Microsoft Office based programs
Ability to type for extended periods
Must be able to remain in a stationary position
Ability to maintain professionalism and safety in diverse environments
Active Licensed Vocational Nurse license or higher (Registered Nurse or equivalent)
Clinical experience in care management, care coordination, or Medi-Cal managed care programs, including Enhanced Care Management or Community Supports, or equivalent experience with demonstrated ability to learn and apply CalAIM requirements
Demonstrated knowledge of Department of Health Care Services CalAIM requirements, Enhanced Care Management Core Services, and Managed Care Plan compliance standards
Experience delivering clinical education, training, or staff development, with the ability to translate clinical, regulatory, and documentation requirements into clear and effective training content
Distraction-free home workspace with a secure internet connection

Nice To Haves

Prior experience in a training, education, quality assurance, or clinical leadership support role within CalAIM, Medi-Cal managed care, or care coordination programs
Experience supporting audit preparation, corrective action plans, or quality improvement initiatives through training and education
Familiarity with eClinicalWorks or a comparable electronic medical record system used for care management and documentation workflows
Experience developing standardized, audit-defensible training materials, including slide decks, speaker notes, job aids, and competency tools for multi-trainer use
Background in adult learning methodologies, instructional design, or train-the-trainer programs
Experience delivering virtual training and maintaining learner engagement in remote environments
Demonstrated ability to adapt training content based on audit trends, staff performance data, feedback, and evolving program requirements

Responsibilities

Develop and deliver clinically focused training for Enhanced Care Management, Community Supports, and Health Home Program staff, including Lead Care Managers, Care Coordinators, Housing Navigators, and clinical support roles
Create, update, and maintain standardized clinical training materials, including slide decks, job aids, workflows, and competency tools
Facilitate virtual and in-person training sessions using adult learning principles and trauma-informed, person-centered approaches
Ensure clinical training content aligns with Titanium Healthcare policies and documentation standards
Translate Department of Health Care Services CalAIM requirements and Managed Care Plan guidance into clear and actionable training content
Reinforce clinical expectations related to Comprehensive Assessments, Care Management Plans, Transitions of Care, Health Promotion, safety planning, and member engagement
Reinforce CalAIM expectations related to integrated care delivery, interdisciplinary coordination, and accountability for member outcomes through standardized training
Support implementation of policy updates, audit findings, and corrective action plans through targeted retraining and education initiatives
Partner with Quality Assurance staff to identify audit trends and documentation gaps and develop training-based interventions
Support audit remediation efforts by reinforcing documentation standards and required workflows through training
Track training participation and completion to support compliance reporting and monitoring
Serve as a member of the Training & Education team and work in partnership with Quality Assurance and Clinical Leadership to ensure clinical consistency across onboarding, Titanium University, refresher trainings, and Managed Care Plan-specific education
Work with Clinical Leadership to ensure training content reflects current clinical standards while maintaining clear role boundaries
Provide clinical input into training curriculum updates, workflow improvements, and policy education materials
Stay current on CalAIM program updates, regulatory guidance, and Managed Care Plan expectations impacting training priorities

Benefits

Make an impact: an organization who cares about its employees, communities, and the future of healthcare
Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
Growth: opportunities to develop and grow your career with us
Community: you are encouraged to have a voice, share your opinions, and have individual impact on the business
Paid Time Off: 12 holidays and up to 3 weeks of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, and reproductive loss
Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model
Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
Flexible Spending, Health Savings & Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental Short-Term Disability
Employee Assistance Programs
Protect your pet(s) with Pet Insurance
401(k) plan