Clinical Trainer

Fortive•Franklin, TN

6h•Onsite

About The Position

The Clinical Trainer is responsible for collaborating with the Customer Advancement team to deliver ServicePlus training, helping customers expand their use of the CensiTrac software through advanced training. This role demands creative thinking, strong problem-solving skills, and a solid understanding of sterile processing departments and CensiTrac. Effective communication with all departments is crucial, as are strong interpersonal skills for working both independently and in a team to deliver timely solutions. The Clinical Trainer will also support Clinical Educators in departmental improvement efforts, including updating training documents and materials, and will participate in educational activities for Censis personnel, partners, customers, and potential customers.

Requirements

Minimum 1-year experience in a Sterile Processing department.
Current professional certification with HSPA or CBSPD.
Minimum of 1 year experience using or implementing CensiTrac.
Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms.
Proficient in the use of Microsoft Office products, computer systems, and common software products.

Responsibilities

Develop in-depth understanding of the CensiTrac product suite; a SaaS-based, end to end solution.
Responsible for executing training on all features and benefits to CensiTrac for ServicePlus customers.
Complete all required ServicePlus documentation (e.g., training plans, reports, training checklists).
Communicates effectively with technical and non-technical client resources.
Provides demonstrations and in-services at client sites.
Maintain knowledge of equipment, products, and systems related to the sterile processing profession.
Think creatively and actively provide solutions to assist customers in utilizing the Censis product suite to its fullest potential.
Provide positive customer service and maintain professional acuity in representing Censis provided products.
Identify and communicate installation problems, software bugs and/or vital software modifications to internal Censis teams.
Build passion and excitement for Censis products.
Participate in Censis educational events.
Actively participates in and contributes to Clinical Team activities, such as team meetings, in-service training, troubleshooting, Teams Chat, etc.
Internal support of other departments as required / assigned; performs other duties as required.
Maintain accurate travel expense records for timely submission.
Requires travel up to 75%.