Clinical Team Support
About The Position
At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes. Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement. Your Role as a Clinical Team Support (Scheduling Coordinator): Assist the clinical team with scheduling patient visits and coordinating clinician schedules. Ensure that visit schedules align with MD orders and care plans. Maintain staff schedules to optimize availability and productivity. Scheduling client appointments based on care plans and staff availability. Track medical supplies and manage the timely release of RAP and EOE. Answer and triage phone calls to support clinical team operations. Perform additional administrative tasks as assigned by the supervisor.
Requirements
- High school diploma (required).
- Prior home health scheduling experience (required).
Nice To Haves
- Experience in home health care administration (preferred).
Responsibilities
- Assist the clinical team with scheduling patient visits and coordinating clinician schedules.
- Ensure that visit schedules align with MD orders and care plans.
- Maintain staff schedules to optimize availability and productivity.
- Scheduling client appointments based on care plans and staff availability.
- Track medical supplies and manage the timely release of RAP and EOE.
- Answer and triage phone calls to support clinical team operations.
- Perform additional administrative tasks as assigned by the supervisor.
Benefits
- Professional Development: Ongoing training, mentorship opportunities, and support for career development.
- Enjoy three weeks of PTO and annual increases to four weeks after five years.
- Earn quarterly bonuses based on individual and team performance.
- Plan for the future with our 401(k) options.
- Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
- Health, dental, vision, and HSA options.
- Mileage reimbursement or company vehicle (per company policy).
- Data plan reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
