Clinical Systems Specialist

Tanner Memorial Clinic • Layton, UT

6d

About The Position

Tanner Clinic has an immediate opening for a full-time Clinical Systems Specialist located at our Layton Antelope A location. Essential Job Responsibilities: Provide EMR and/or EPM expertise in order to optimize the efficiency for the end users and streamline the clinicians' workflow. Assist in the development of user guides, best practices and reference materials that are relevant to the practice. Assist in the development and maintaining of auditing reports to assess compliance to best practices. Provide troubleshooting related to individual end-user issues. Participate in the system testing process for new functionality or application upgrades. Collaborate regularly with staff and leadership on ways to achieve more efficient, effective and applicable workflow and outcomes. Stay up-to-date on application releases and enhancements. Provide system administration and file maintenance support. Participate in all application upgrades, fixes, and enhancements (software and hardware related). Some cross-training with EPM and/or EMR will be required.

Requirements

• Education: High school diploma required Bachelor's degree in a related field or equivalent experience preferred
• Experience: Minimum of 2 years experience using NextGen EMR and/or EPM.
• Proficient with electronic health record systems (clinical or practice management) in a healthcare setting with an excellent understanding of clinical language.
• Experience on the PM side of NextGen preferred.
• Must understand clinical or support work flow, applications, and procedures.
• Must have the ability to function independently with minimal supervision and manage multiple tasks and timelines.
• Strong interpersonal and communications skills, including the ability to work effectively with physicians and clinic staff.
• Must be able to communicate effectively with patients, physicians, and staff.
• Strong customer service skills.
• Become NextGen certified and maintain certification.
• Regular and reliable attendance is an essential function of the job
• Knowledge: Extensive knowledge of EMR and practice management applications.
• Knowledge of trouble-shooting techniques.
• Skills: Skill in assisting a variety of users on computer applications and programs.
• Skill in effective interpersonal skills and customer support methods.
• Abilities: Ability to clearly explain computer applications and programs in simple, user-friendly ways.
• Ability to effectively interact with all employees at all levels of computer understanding.
• Ability to be well organized and prioritize effectively.

Nice To Haves

• Experience developing training materials (printed and/or video) is a plus.

Responsibilities

• Provide EMR and/or EPM expertise in order to optimize the efficiency for the end users and streamline the clinicians' workflow.
• Assist in the development of user guides, best practices and reference materials that are relevant to the practice.
• Assist in the development and maintaining of auditing reports to assess compliance to best practices.
• Provide troubleshooting related to individual end-user issues.
• Participate in the system testing process for new functionality or application upgrades.
• Collaborate regularly with staff and leadership on ways to achieve more efficient, effective and applicable workflow and outcomes.
• Stay up-to-date on application releases and enhancements.
• Provide system administration and file maintenance support.
• Participate in all application upgrades, fixes, and enhancements (software and hardware related).
• Some cross-training with EPM and/or EMR will be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees