Clinical Systems Coordinator

Easterseals Southern California • Irvine, CA

2d • $25

About The Position

Easterseals is leading the way to full equity, inclusion and access through life-changing disability and community services. For more than 100 years, we have worked tirelessly with our partners to enhance quality of life and expand local access to healthcare, education and employment opportunities. Easterseals Southern California provides essential services and on-the-ground supports to more than 15,000 people each year—from early childhood programs for the critical first five years, to autism services, daily and independent living services for adults, employment programs, veterans’ services and more. Our public education, policy and advocacy initiatives positively shape perceptions and address the urgent and evolving needs of the one in four Americans with disabilities today. Together, we’re empowering people with disabilities, families and communities to be full and equal participants in society. Join us as we seek to be the most inclusive place for people with disabilities to live, learn, work & play easterseals.com/southerncal Starting pay rate $24.52 per hour. OVERVIEW OF POSITION: Serves as the primary gatekeeper for the organization’s Practice Management (PM) and Electronic Health Record (EHR) platforms. This role ensures that clinical documentation is accurate, accessible, and compliant with internal and external auditing standards.

Requirements

• Bachelor's Degree in Health Informatics, Information Technology, Computer Science, medical billing, or a health-related field (e.g., Health administration) preferred.
• 1-2 years' experience working in a clinical setting.
• 1-2 years' experience working directly with EHR systems.
• Understanding how clinical data is structured, stored, and input.
• Ability to follow established documentation, privacy, and retention standards and apply them consistently when processing record changes and maintaining system data integrity.
• Critical thinking skills, including the ability to evaluate how workflow changes within the system may impact clinical care or associate workload.
• Ability to work collaboratively with cross‑functional teams to achieve shared goals.
• Proficiency in Microsoft Office Suite.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, per ESSC and/or program requirements.
• Must pass all required drug testing by ESSC.
• Carrying/Lifting: Occasional/ Up to 30 lbs.
• Standing: Occasional / Up to 3 hours per day.
• Sitting: Frequent / Up to 8 hours per day.
• Walking: Occasional / Up to 3 hours per day.
• Travel: None.
• Repetitive Motion/Activity: Frequent keyboarding and writing.
• Visual Acuity: Ability to view a computer monitor or handheld electronic device and read printed materials.
• Environmental Exposure: Work is performed in a standard office environment.

Nice To Haves

• Experience with system updates, module rollouts, or data migration, preferred.
• Experience in regulatory compliance, payroll administration, or revenue cycle management, preferred.

Responsibilities

• Manages and “unlocking” and “unsinging” process for session notes in accordance with established documentation and compliance procedures.
• Analyzes billing and payroll discrepancies to determine corrective action and provide clear guidance to associates on required next steps.
• Reviews correction requests from BCBAs and BI/BTs to ensure edits align with documentation standards and compliance protocols prior to re-finalization; escalates exceptions per established guidelines.
• Oversees the full lifecycle of participant profiles within the system, including manual creation of new client records and secure archiving/removal of discharged participants to maintain an accurate active census.
• Manages the digitization and uploading of downtime Forms. When systems are offline or field staff lack connectivity, ensures paper-based session data is accurately uploaded and linked to the correct client record for billing and clinical tracking.
• Conducts periodic audits of the “Unsigned Notes” queue to ensure providers meet timely filing requirements and to prevent sessions from remaining in “draft” status.
• Interfacing with clinicians and other departments to enforce organization procedures that adhere to regulatory billing requirements and labor law mandates.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level