Clinical Systems Analyst (Information Technology)

Cascadia Health•Portland, OR

9d•$80,525 - $86,286•Onsite

About The Position

The Clinical Systems Analyst is responsible for providing clinical workflow process evaluation and documentation; participation in development, build and testing of modules and/or workflows in Electronic Health Records (EHR); provide functional expertise and make recommendations to optimize the design and development of systems, implementation of EHR through training and support. The Clinical Systems Analyst also provides ongoing support of EHR, and other clinical application systems as needed to sustain clinical operations. This position must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Requirements

A bachelor’s degree in relevant field is required
A minimum of three years supporting or using an EHR in healthcare is required.
Effective communication and active listening skills.
Demonstrated effective interpersonal and customer service skills.
Ability to work proactively and effectively in a team as well as independently.
Operate computer hardware and software at a level needed to effectively perform job functions.
Knowledge of HIPAA/42CFR regulations.
Skilled at teaching and training adult learners.
Ability to prioritize and manage competing priorities.
Ability to maintain confidentiality of sensitive information.
Ability to analyze complex problems and determine the best options for reaching a solution.
Ability to identify opportunities to improve methods, systems, and procedures to increase productivity and enhance services.
Ability to perform basic quantitative and qualitative data analysis.
Ability to present technical information to a non-technical audience.
Must have the ability to travel to multiple locations throughout the Portland Metro area.
Ability to perform CPR, First Aid, and effectively use AED equipment.
CPR/ First Aid certifications are required and must remain current.

Nice To Haves

Certification in one of the following: CADC, QMHA, MA, Epic, is preferred.
Experience in one or more of the following: OCHIN Epic, Collective Medical, is preferred.

Responsibilities

Analyze complex clinical workflows, processes, requirements, data flows, usability, feasibility, and resource needs in collaboration with clinical leadership and key stakeholders.
Design and develop clinical information solutions that improve the effectiveness and leverage of the organization’s health information systems.
Configure and implement system modules based on analysis and design, ensuring alignment with operational and clinical needs.
Establish and maintain feedback mechanisms to ensure ongoing effectiveness of implemented solutions.
Conduct system integration testing and oversee user acceptance testing for new designs, configurations, and enhancements.
Ensure all processes and workflows are accurately documented.
Develop reference materials, job aids, and training documentation.
Train staff on advanced functions and effective utilization of EHR systems.
Provide escalated system support to staff, including troubleshooting and coordinating issue resolution with EHR vendors.
Serve as the primary knowledge holder and team lead for clinical information system modules or electronic health records.
Maintain system performance by identifying issues, resolving errors, and supporting continuous optimization efforts.
Manage required reporting for federal, state, and county agencies.
Support initiatives to improve data quality, reporting accuracy, and data integrity across the organization.
Complete data review and correction projects, including updating information in the EHR via data entry or import processes.
Comply with and implement regulations, policies, and procedures under which the department operates.
Assist in crisis situations as appropriate, following emergency protocols and procedures.
Document and maintain records in a manner that assures compliance with all agency policies and procedures and local, state, and federal regulations.
Understand fire regulations and evacuation procedures; participate in regular safety drills in compliance with department policies and procedures.
Adhere to mandatory abuse reporting laws and HIPAA requirements.
Complete annual employee training requirements on a timely basis.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
Perform other duties as assigned.

Benefits

Generous Paid Time Off Package
Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
VSP Vision Discount Plan
403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Wellness Benefits: Employee Assistance Program (EAP)
Bicycle Reimbursement
Discounted Fitness Memberships
Trauma Support Team