Clinical Support Specialist
About The Position
Clinical Support Specialist LVN LPN Location: Lake Jackson Office Position: Clinical Support Specialist Position Type: Full-Time in the office Remote/Virtual Position: No Find Your Passion and Purpose as a Clinical Support Specialist Salary: $70,000-$86,000 Schedule: Monday-Friday 8am-5pm What You Need to Know Reimagine Your Career in Home Health Caring for others is more than what you do — it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together. Be the Best Clinical Support Specialist You Can Be If you meet these qualifications, we would love to meet you:
Requirements
- LVN/LPN with current licensure to practice nursing in the practicing state.
- Possess and maintain CPR certification.
- Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order.
Nice To Haves
- Previous experience in home care setting preferred.
- Prior use of Electronic Medical Records (EMR) preferred.
Responsibilities
- Daily completion of the following tasks: daily management of KPIs, field staff support, verbal orders, workflow, escalation/complaint calls, updating clinical information, and field visits as required.
- Stand up / Stand down & Case Conference required reporting to ensure quality outcomes and exceptional patient experience.
- Reporting and management of patient episodes that are at risk for LUPA status - including recognition of risk, understanding missed visit concerns, coordinating with clinicians/patients/schedulers as needed, etc.
- Reporting and management of case management model with focus on paraprofessional utilization - including correct visit types selected, continuity of clinical team, capacity management, etc.
- Maintain clinician productivity within organization standard parameters (defined in KPIs) - including tenured productivity to target, recent hire productivity, etc.
- Monitor workflows to ensure SLA are met for sync time, face-to-face encounters, etc
Benefits
- Medical, dental, and vision coverage
- Paid time off and paid holidays
- Professional development opportunities
- Company-matching 401(k)
- Flexible spending and health savings accounts
- Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
- Programs to celebrate achievements, milestones and fellow employees
- Company store credit for your first AccentCare-branded scrubs for patient-facing employees
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
