Clinical Support Specialist- Canyon Medical Center

Central Ohio Primary Care•Reynoldsburg, OH

3d•Onsite

About The Position

The Clinical Support Specialist is responsible for fraud prevention, form completion, medication and procedure authorization and referrals. Full Time/Benefits Eligible Monday- Friday 8am-4:30pm Reynoldsburg, OH

Requirements

High School diploma or equivalent
Education or experience in medical office capacity.
Ability to stand or sit for extended periods.
Capable of lifting light to medium-weight supplies as necessary.

Nice To Haves

Medical Assistant, LPN or RN preferred
Proven experience in a clinical support role
Familiarity with patient care procedures and medications.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and prioritize work efficiently.
Excellent communication and teamwork abilities

Responsibilities

Verify incoming forms are authenticate requests before information is released, by reviewing chart or calling the patient. If not authentic, fax form back stating refused.
Prepare the form for the provider by filling out all information possible. Mark the form where the provider needs to complete. Verifying form is given to provider for completion.
Submit prior authorizations for medications. Once answer is received, follow through with informing patient and pharmacy. Scan in completion.
Submit prior authorizations for any STAT procedures the provider may order. Schedule the patient at requested facility.
Process and follow referrals to close the loop
Scanning of medical records into patient’s chart.
Assist with clinical pool messages including medication refills.
Assist with incoming calls and scheduling needs.
Collaborate with clinical staff and providers in a professional and courteous manner.
Inform providers of issues or concerns.
Assist in scheduling Annual Wellness Visits (AWV) for patients
Other duties as assigned.