Clinical Support Services Technician - Evenings
About The Position
Clinical Support Services Associate I (CSSA1) will float between Logistics, Patient Transport, Hospitality Lounge, and Entryway Services as needed based on volume of Epic task requests to efficiently satisfy needs of the Clinical Support Services (CSS and Hospitality) workload. Responsible for the distribution of medical equipment to patient care areas and throughout the CFH campus, optimizing throughput of patients, and assisting patients and guests with visiting/wayfinding. Demonstrates high levels of commitment and customer service to supporting patient care operations. Performs safe and efficient transport of patients, guests, equipment, and/or specimens to designated destination. Assists Hospitality Lounge team as necessary to perform transports and arranging Uber Health rides, maintaining efficient patient throughput. Assists Entryway Services team to transport visitors/patients, assist with way finding, or by utilizing the Visitor Management System.
Requirements
- Certifications: Basic Life Support (BLS) Instructor within 30 days - American Heart Association (AHA)
- Fingerprint Check Required in 30 Days - Illinois Department of Public Health (IDPH)
Responsibilities
- Demonstrates ability to safely assist with moving patients onto transport devices and to safely transport patient to designated destination.
- Appropriately responds to emergency situation transporting patients.
- Properly uses, stores, and cleans equipment.
- Independently receives dispatch for transport assignments and obtains needed equipment for Patient Transport.
- Completes assignments within designated timeframes and meets department productivity standards regarding monthly average time to complete assignments.
- Distributing medical equipment to and from CFH departments as scheduled.
- Performs basic maintenance tasks on medical equipment such as, but not limited to: sanitizing, equipment repair, and assessing need to replace and/or order additional equipment to support patient care operations.
- Floats as necessary between Clinical Support Services (CSS) and Hospitality departments based on workload needs to maintain efficient throughput.
- Works with leadership to complete project tasks for all CSS departments.
- Assists with flow of patients/visitors in Entryway Services (transport, wayfinding, or Visitor Management System).
- Serves as Safe Patient Handling resource, working at top of scope as expert in patient transport/safety equipment and safe patient movement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
