Weekend (RN) Clinical Support Manager
About The Position
The Clinical Manager - Weekend Support provides oversight for multiple remote facilities in the region and is responsible for the clinical and administrative operations of the organization during scheduled shifts. The Manager oversees Hosparus Health staff providing care and services on the weekend, including admissions, visit, and Customer Support staff. The Manager is responsible for coordinating and prioritizing activities and visits, and provides overall problem solving by working collaboratively with internal/external customers and consulting as needed with the administrator on call. Anticipates customer needs and responds quickly, accurately, and pleasantly. The Manager is responsible for ensuring high quality care to patients and families, referral sources and community partners. Assures cost effective and clinically effective care and assists with developing, implementing and evaluation current and new programs and services. Maintains knowledge and compliance with organizational policies, state and federal regulations, and accreditation standards pertaining to hospice care. Assures utilization of performance improvement principles and practices. Interacts with Hosparus Health community leaders and clinical managers and with Hosparus Health support departments to achieve organizational goals.
Requirements
- Must hold current Registered Nurse licensure in the state of Kentucky/Indiana or the ability to obtain upon hire.
- Bachelor’s degree in Nursing or health-related field required
- Minimum one year of supervisory experience required.
- Demonstrated intermediate to advanced skills in Microsoft Office Suite and use of electronic health records.
- Ability to communicate at all levels of organization and work well within a team environment in support of organizational objectives.
- Customer service oriented with the ability to work well under pressure.
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
- Strong analytical and problem-solving skills.
Nice To Haves
- Master’s degree preferred.
- 3-5 years of hospice or palliative care experience preferred.
Responsibilities
- Provides oversight for multiple remote facilities in the region
- Responsible for the clinical and administrative operations of the organization during scheduled shifts
- Oversees Hosparus Health staff providing care and services on the weekend, including admissions, visit, and Customer Support staff
- Responsible for coordinating and prioritizing activities and visits
- Provides overall problem solving by working collaboratively with internal/external customers and consulting as needed with the administrator on call
- Anticipates customer needs and responds quickly, accurately, and pleasantly
- Responsible for ensuring high quality care to patients and families, referral sources and community partners
- Assures cost effective and clinically effective care and assists with developing, implementing and evaluation current and new programs and services
- Maintains knowledge and compliance with organizational policies, state and federal regulations, and accreditation standards pertaining to hospice care
- Assures utilization of performance improvement principles and practices
- Interacts with Hosparus Health community leaders and clinical managers and with Hosparus Health support departments to achieve organizational goals.
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What This Job Offers
Career Level
Manager
Number of Employees
101-250 employees
