Clinical Support Coordinator

Elevance Health•Harvey, LA

1d•Hybrid

About The Position

The Clinical Support Coordinator will be responsible for participating in program management activities, supporting and facilitating the distribution of reports and communication documents, and assisting with process improvement initiatives designed to improve customer service. Elevance Health, a Fortune 25 health company, is dedicated to improving lives and communities and making healthcare simpler. The company is transforming into a lifetime trusted health partner, serving approximately 100M+ people with nearly 100,000 associates. Elevance Health fosters a culture designed for personal and professional growth, driven by values and behaviors that power business outcomes and shared success. The company operates with a Hybrid Workforce Strategy, requiring associates to work at an Elevance Health location at least once per week, promoting collaboration, connectivity, productivity, and work-life balance.

Requirements

Requires a HS diploma or equivalent and minimum of 3 years experience in a general office/administrative environment; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Managed healthcare experience preferred.
Experience in a call center setting preferred.

Responsibilities

Ensures timely, compliant, and accurate completion of program deliverables.
Prepares and maintains reports for review by departmental management related to assigned program activities.
Collaborates with departments and completes day-to-day activities related to program assignment, including data entry and correction of errors.
Completes the coordination, authorization, fulfillment, monitoring, and tracking of health care services.
Partners with functional area experts and/or program managers to develop concise, complete, accurate, and clear specifications of program deliverables.