Clinical Support Coordinator
About The Position
Rendr 360 is a department of Rendr which provides centralized support to our medical practices: care management, care coordination, continuous quality improvement, etc. We are a growing division with many patient-centered projects which provide continuity of care for patients between office visits to help improve clinical outcomes and patient satisfaction. The Clinical Support Coordinator plays a critical role in advancing patient care quality through patient outreach and data management. This position supports clinical quality initiatives through improving patient adherence and compliance with the goal of providing better patient care.
Requirements
- Bilingual in English and Chinese (Cantonese or Mandarin) required
- Passionate about high-quality patient care and patient satisfaction
- Courteous, empathic, and professional manner.
- Strong communication, interpersonal, and organizational skills.
- Understanding of HIPAA privacy requirements and healthcare compliance standards
Nice To Haves
- College-degree preferred
- Prior medical office experience preferred
Responsibilities
- Responsible for conducting patient outreach for necessary lab follow ups
- Manages daily report retrieval to ensure appropriate care management
- Ensure data accuracy and completeness to support clinical decision-making
- Support patient care by generating and mailing letters/informational materials to patients
- Assist with various quality, care coordination, and population health projects as needed
Benefits
- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
